Retail Sales Consultant

Welcome to the sparkling world of Swarovski! We are currently seeking a passionate and driven Retail Sales Consultant to join our dynamic team. At Swarovski, we pride ourselves on our luxurious and high-quality products, and we are looking for a candidate who shares our love for elegance and beauty. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and driving sales to meet and exceed targets. If you have a flair for fashion and enjoy working in a fast-paced retail environment, we would love to hear from you. Join us in creating magical moments for our customers with the brilliance of Swarovski crystals.

1. Greet and welcome customers to the Swarovski store, creating a warm and friendly atmosphere.
2. Demonstrate in-depth knowledge of Swarovski products and their features to provide accurate and helpful information to customers.
3. Engage with customers to understand their needs and preferences, and suggest appropriate products to meet their requirements.
4. Provide exceptional customer service by addressing any questions or concerns, resolving issues, and ensuring a positive shopping experience.
5. Strive to meet and exceed sales goals and targets by actively promoting and upselling Swarovski products.
6. Maintain a clean and organized sales floor, ensuring that all products are properly displayed and well-stocked.
7. Process transactions accurately and efficiently using the point-of-sale system.
8. Stay informed about current fashion trends and Swarovski product lines to provide customers with the latest and most relevant information.
9. Collaborate with team members to achieve common sales goals and maintain a positive and cohesive work environment.
10. Continuously seek opportunities to improve sales techniques and customer service skills through training and feedback.
11. Maintain a professional and polished appearance at all times to represent the Swarovski brand.
12. Adhere to all company policies and procedures, including safety and security measures.
13. Create a memorable and personalized shopping experience for customers by using the brilliance of Swarovski crystals.
14. Build and maintain relationships with customers to foster loyalty and repeat business.
15. Proactively seek and provide feedback to improve the overall customer experience and drive sales.

According to JobzMall, the average salary range for a Retail Sales Consultant in Phoenix, AZ, USA is $35,000 - $50,000 per year. This range can vary depending on factors such as the specific company, years of experience, and level of education. Some retail sales consultants may also receive commission or bonuses based on their sales performance. Overall, the salary range for this position in Phoenix is slightly lower than the national average for retail sales consultants, which is $37,000 - $55,000 per year.

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.