
Retail Sales Consultant
Welcome to Swarovski, where luxury and elegance meet innovation and creativity. We are currently seeking a passionate and driven Retail Sales Consultant to join our team. As a Sales Consultant at Swarovski, you will have the opportunity to be a part of a renowned brand, while helping our customers find the perfect piece of jewelry to add sparkle to their lives. We are looking for someone who is customer-focused, has a strong sales background, and has a deep appreciation for our brand and products. If you are a motivated and dynamic individual with a love for all things sparkly, we would love to hear from you.
- Greet and welcome customers to the store in a warm and friendly manner.
- Build and maintain strong relationships with customers to ensure a positive shopping experience.
- Provide exceptional customer service by actively listening and understanding their needs and preferences.
- Demonstrate expert knowledge of Swarovski products, including materials, design, and craftsmanship.
- Utilize sales techniques to promote and sell products to customers, while also meeting or exceeding sales targets.
- Provide styling and fashion advice to customers to help them find the perfect piece of jewelry.
- Keep up-to-date with current and upcoming product knowledge, promotions, and sales events.
- Maintain a clean and organized store environment to enhance the shopping experience.
- Collaborate with team members to achieve store goals and create a positive work environment.
- Process transactions accurately and efficiently using the store's POS system.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Continuously strive to improve and enhance the customer experience through feedback and suggestions.
- Attend and actively participate in training sessions and meetings to enhance knowledge and skills.
- Adhere to all company policies, procedures, and standards.
- Maintain a professional appearance and demeanor at all times.
Excellent Communication Skills: A Retail Sales Consultant At Swarovski Must Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Team Members.
Strong Sales Background: Candidates Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets In A Retail Environment, Preferably In The Luxury Goods Industry.
Knowledge Of Swarovski Products: A Thorough Understanding Of Swarovski Products, Their Features, And Benefits Is Essential To Effectively Assist Customers And Provide Product Recommendations.
Customer Service Oriented: The Ability To Provide Exceptional Customer Service And Build Strong Relationships With Customers Is Crucial For Success In This Role.
Brand Ambassador: Swarovski Is A Well-Known And Respected Luxury Brand, And The Ideal Candidate Should Have A Passion For The Brand And The Ability To Represent It In A Professional And Positive Manner.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Merchandising
Visual merchandising
Problem-Solving
Upselling
Cross-Selling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Consultant in Bloomington, MN, USA is $30,000-$50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the consultant is working in. Additionally, commission or bonuses may also be included in the salary package.
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Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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