Retail Sales Consultant

Welcome to Swarovski, a world-renowned luxury brand known for its iconic crystal designs. We are seeking a passionate and customer-oriented Retail Sales Consultant to join our team and help us deliver exceptional shopping experiences to our valued clients. As a member of our team, you will have the opportunity to work with beautiful products and be a part of a dynamic and supportive environment. We are looking for individuals who are driven, have a keen eye for fashion, and possess excellent communication skills. If you have a passion for luxury retail and want to be a part of a company that values creativity and innovation, this may be the perfect opportunity for you.

1. Greet and welcome customers to the store in a warm and friendly manner.
2. Provide exceptional customer service by understanding and anticipating the needs and preferences of each individual customer.
3. Build and maintain strong relationships with customers to ensure repeat business and brand loyalty.
4. Demonstrate an in-depth knowledge of Swarovski products, including their history, craftsmanship, and features.
5. Assist customers in finding the perfect product for their needs and make personalized recommendations.
6. Stay up-to-date on current fashion trends and incorporate them into sales strategies.
7. Process transactions accurately and efficiently, including handling cash, credit cards, and gift cards.
8. Maintain a neat and organized sales floor, ensuring all products are properly displayed and tagged.
9. Collaborate with team members to achieve sales goals and provide excellent service to all customers.
10. Handle customer inquiries and complaints in a professional and timely manner.
11. Participate in training and development programs to continuously enhance product knowledge and sales skills.
12. Meet and exceed sales targets set by management.
13. Maintain a positive and enthusiastic attitude towards the brand and its products.
14. Uphold company policies and procedures, including store operations, inventory management, and loss prevention measures.
15. Continuously seek opportunities to improve the customer experience and provide feedback to management.

According to JobzMall, the average salary range for a Retail Sales Consultant in Glasgow, UK is between £17,000 and £22,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the consultant is working in. Some retail sales consultants may also receive commission or bonuses based on their sales performance, which can increase their overall salary.

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.