Swarovski

Retail Sales Consultant

Swarovski

Winnipeg, MB, Canada
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate and customer-focused individual with a love for luxury jewelry? Look no further! Swarovski is seeking a Retail Sales Consultant to join our team. As a leading brand in the world of crystal and fashion, we are looking for someone who is driven, has a keen eye for detail, and is dedicated to providing exceptional customer service. If you have a strong sales background and a deep appreciation for all things glamorous, we want to hear from you! Join us in creating unforgettable shopping experiences for our valued customers and be a part of our sparkling Swarovski family.

  1. Provide exceptional customer service to all Swarovski customers by greeting them with a warm and friendly attitude, addressing their needs and concerns, and ensuring a positive shopping experience.
  2. Demonstrate a strong knowledge of Swarovski products, including their features, benefits, and materials, in order to effectively assist and advise customers on their purchases.
  3. Utilize strong sales techniques to promote and sell Swarovski products and services, including upselling and cross-selling techniques, in order to meet and exceed individual and store sales targets.
  4. Maintain a high level of professionalism and presentation at all times, representing the Swarovski brand in a positive and professional manner.
  5. Collaborate with team members and management to ensure store goals are met and exceeded, and to create a positive and cohesive work environment.
  6. Stay up-to-date on current fashion trends and Swarovski product offerings in order to provide customers with relevant and accurate information and advice.
  7. Handle all customer inquiries, complaints, and returns in a timely and efficient manner, ensuring customer satisfaction and retention.
  8. Participate in training and development programs to continuously enhance product knowledge, sales techniques, and customer service skills.
  9. Contribute to the overall success of the store by actively seeking out opportunities to improve processes, boost sales, and enhance the customer experience.
  10. Adhere to all company policies and procedures, including but not limited to, cash handling, inventory management, and loss prevention measures.
Where is this job?
This job is located at Winnipeg, MB, Canada
Job Qualifications
  • Strong Sales Skills: A Retail Sales Consultant At Swarovski Should Possess Excellent Sales Skills, Including The Ability To Upsell And Cross-Sell Products, As Well As The Ability To Close Sales And Meet Sales Targets.

  • Knowledge Of Swarovski Products: As A Retail Sales Consultant, One Should Have A Strong Understanding Of Swarovski Products, Including Their Features, Benefits, And Design Elements. This Knowledge Will Help In Providing The Best Recommendations To Customers And Enhancing Their Shopping Experience.

  • Customer Service Orientation: A Successful Retail Sales Consultant At Swarovski Should Be Customer-Oriented And Possess Excellent Communication Skills, Problem-Solving Abilities, And A Friendly And Approachable Demeanor. This Will Help In Building Strong Relationships With Customers And Ensuring Their Satisfaction.

  • Retail Experience: Prior Experience In A Retail Environment, Preferably In A Luxury Brand, Is Highly Desirable For A Retail Sales Consultant At Swarovski. This Experience Should Include A Strong Understanding Of Retail Operations, Visual Merchandising, And Inventory Management.

  • Passion For Fashion And Jewelry: Swarovski Is A Fashion-Forward Brand, And A Retail Sales Consultant Should Have A Passion For Fashion And Jewelry. This Includes Staying Up-To-Date With The Latest Trends, Having A Keen Eye For Detail, And The Ability To Curate Product Displays That Appeal To Customers.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Consultant in Winnipeg, MB, Canada is between $14 and $20 per hour. This would equate to an annual salary of approximately $29,120 to $41,600. However, salaries may vary depending on the specific company, experience level, and other factors.

Additional Information
Swarovski is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeAugust 19th, 2025
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About Swarovski

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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