Swarovski

Retail Sales Consultant

Swarovski

Albany, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Swarovski - where elegance, luxury, and innovation meet. As a Retail Sales Consultant, you will have the opportunity to be a part of a dynamic team at one of the world's leading brands in crystal and jewelry. We are searching for a passionate and customer-focused individual who can provide exceptional service and help our clients find the perfect pieces to add sparkle to their lives. If you have a flair for fashion, a keen eye for detail, and a strong sales background, we would love to have you as a part of our team. Join us and be a part of our sparkling success!

  1. Provide excellent customer service to all clients, ensuring their needs are met and exceeded.
  2. Maintain a strong knowledge of Swarovski products, including their materials, design, and features.
  3. Actively engage with customers to understand their preferences and offer personalized recommendations.
  4. Maintain a professional and welcoming demeanor at all times, representing the Swarovski brand.
  5. Meet and exceed sales goals, utilizing strong selling techniques and product knowledge.
  6. Handle all transactions accurately and efficiently, including cash handling and credit card processing.
  7. Assist with merchandising and maintaining a visually appealing store environment.
  8. Continuously build and maintain strong relationships with clients to drive repeat business.
  9. Stay up-to-date on industry trends and competitors to provide valuable insights and suggestions.
  10. Collaborate with team members to ensure a cohesive and positive work environment.
  11. Adhere to all company policies and procedures, ensuring a safe and secure work environment.
  12. Maintain accurate and organized records of sales and inventory.
  13. Participate in training and development opportunities to enhance sales skills and product knowledge.
  14. Resolve customer complaints and issues in a timely and professional manner.
  15. Maintain a thorough understanding of Swarovski's mission, values, and products.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • Excellent Communication Skills: A Successful Retail Sales Consultant At Swarovski Must Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Convey Product Information.

  • Strong Sales And Customer Service Experience: This Role Requires Candidates To Have A Proven Track Record Of Achieving Sales Targets And Providing Exceptional Customer Service In A Retail Environment.

  • Knowledge Of Swarovski Products: As A Retail Sales Consultant At Swarovski, Candidates Should Have A Strong Understanding Of The Company's Products And Be Able To Educate Customers On The Unique Features And Benefits Of Each Item.

  • Team Player: Swarovski Values Teamwork And Collaboration, So Candidates For This Role Should Have The Ability To Work Well With Others And Contribute To A Positive Team Dynamic.

  • Attention To Detail: With Swarovski's High-Quality And Luxury Products, Attention To Detail Is Crucial For This Role. Candidates Should Have A Sharp Eye For Detail And Be Able To Accurately Handle Inventory And Complete Transactions.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Brand Representation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Sales Consultant in Albany, NY, USA is between $30,000 to $50,000 per year. This range can vary depending on factors such as experience, location, and the specific company or industry the consultant works for. Additionally, commission and bonuses may also be included in the overall salary package for a retail sales consultant.

Additional Information
Swarovski is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Swarovski

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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