Swarovski

Retail Sales Consultant

Swarovski

Burlington, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are currently searching for a driven and passionate Retail Sales Consultant to join our Swarovski team. At Swarovski, we create one of a kind pieces that bring light and joy to people around the globe. As a Retail Sales Consultant, you will be an integral part of this mission, providing our customers with an unforgettable shopping experience.To be successful in this role, you should have an excellent eye for detail, excellent communication and customer service skills, and a passion for helping customers find the perfect Swarovski piece. You should also have the ability to multi-task and work in a fast-paced environment. If you are looking for a meaningful and rewarding position that allows you to showcase your talents and make a positive impact on customers, then this may be the perfect opportunity for you.

Responsibilities:

  1. Greet customers in a friendly and professional manner and provide excellent customer service.
  2. Assist customers with selecting the perfect Swarovski piece for their needs.
  3. Listen to customer’s requirements and answer any questions they have about the products.
  4. Follow up with customers to ensure satisfaction with their purchase.
  5. Ensure the store is clean, well-organized and orderly.
  6. Receive and process payments for merchandise.
  7. Maintain accurate records of customer orders and purchases.
  8. Monitor inventory levels and restock shelves as needed.
  9. Stay up-to-date with product knowledge and the latest trends in the industry.
  10. Provide feedback to store management on customer service, sales, and product feedback.
Where is this job?
This job is located at Burlington, MA, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Work Flexible Hours

  • Ability To Multitask

  • Strong Interpersonal And Communication Skills

  • Familiarity With Point Of Sale (Pos) Systems

  • Previous Retail Sales Experience

  • Knowledge Of Jewelry And Crystal Products

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Interpersonal skills

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Merchandising

  • Cash Handling

  • Listening

  • Visual merchandising

  • Teamwork

  • Organization

  • Selling

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Consultant in Burlington, MA, USA is $25,000 - $45,000 per year. This range is based on salaries reported by job postings on JobzMall.com and includes base salaries, bonus pay, and commission.

Additional Information
Swarovski is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeJuly 20th, 2025
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About Swarovski

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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