Swarovski

Assistant Retail Store Manager

Swarovski

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a passionate and driven individual with a love for luxury retail? Do you have experience managing a team and driving sales in a fast-paced environment? Then we have the perfect opportunity for you! Swarovski is seeking a dynamic and dedicated Assistant Retail Store Manager to join our team and help us elevate our brand and customer experience. As the Assistant Retail Store Manager, you will play an integral role in the daily operations of our store, working closely with the Store Manager to ensure exceptional customer service, maximize sales, and maintain a high standard of visual merchandising. If you have a strong background in retail management and a passion for all things sparkly, we want to hear from you!

  1. Assist the Store Manager in overseeing and managing the daily operations of the retail store.
  2. Work closely with the Store Manager to develop and implement sales strategies to achieve store targets and increase revenue.
  3. Supervise and train retail staff to ensure they provide exceptional customer service and meet sales goals.
  4. Monitor and analyze sales data to identify trends and opportunities for improvement.
  5. Ensure all visual merchandising is in line with brand standards and creates an inviting and engaging shopping experience for customers.
  6. Maintain inventory levels and assist in managing stock and replenishment.
  7. Handle customer complaints and resolve issues in a timely and professional manner.
  8. Assist in recruitment, hiring, and training of new team members.
  9. Conduct performance evaluations and provide feedback and coaching to team members.
  10. Stay updated on industry trends and competitor activities to make recommendations for improvement.
  11. Ensure compliance with company policies and procedures.
  12. Foster a positive and collaborative work environment for the retail team.
  13. Collaborate with the Store Manager to plan and execute promotional events and campaigns.
  14. Maintain a strong knowledge of the brand's products and effectively communicate product features and benefits to customers.
  15. Assist in achieving and maintaining store visual and operational standards.
  16. Effectively manage administrative tasks, such as scheduling, payroll, and inventory management.
  17. Support the Store Manager in achieving overall store goals and objectives.
  18. Continuously seek out opportunities to improve the customer experience and drive sales.
  19. Act as a role model for the brand and uphold its values and image.
  20. Adhere to all company safety and security protocols.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Previous Retail Management Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Luxury Or Jewelry Brand.

  • Strong Leadership Skills: The Assistant Retail Store Manager Should Have Proven Experience In Leading And Motivating A Team To Achieve Sales Targets And Provide Exceptional Customer Service.

  • Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Customers, Employees, And Upper Management, So Strong Communication Skills And The Ability To Build Positive Relationships Are Crucial.

  • Knowledge Of The Luxury Retail Industry: The Ideal Candidate Should Have A Good Understanding Of The Luxury Retail Market And Be Familiar With Swarovski's Products, Brand Values, And Target Customers.

  • Results-Oriented And Strategic Mindset: The Assistant Retail Store Manager Should Have A Track Record Of Meeting And Exceeding Sales Goals, As Well As The Ability To Analyze Sales Data And Develop Strategies To Drive Sales And Improve Store Performance.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Budget management

  • Inventory Control

  • customer service

  • Sales forecasting

  • Visual merchandising

  • staff training

  • Problem-Solving

  • Analy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Retail Store Manager in Los Angeles, CA, USA is between $40,000 and $60,000 per year. This can vary depending on factors such as the size and location of the store, the level of experience of the manager, and the specific responsibilities and duties of the role. Some retail stores may offer additional benefits such as bonuses, commissions, and healthcare benefits. It is important to research the specific job and company to get a better understanding of the salary and benefits offered.

Additional Information
Swarovski is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Swarovski

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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