Assistant Retail Store Manager

Welcome to Swarovski, a luxury retail brand known for its exquisite crystal jewelry and accessories. We are currently seeking a highly motivated Assistant Retail Store Manager to join our team and help us deliver exceptional customer service and drive sales at our store. As an Assistant Retail Store Manager, you will support the Store Manager in managing daily store operations and ensuring that our customers have an unforgettable shopping experience. If you have a passion for retail, excellent leadership skills, and a keen eye for detail, we encourage you to apply for this exciting opportunity.

1. Assist the Store Manager in overseeing the daily operations of the store, including opening and closing procedures, inventory management, and cash handling.
2. Provide exceptional customer service by greeting and assisting customers, addressing any inquiries or concerns, and ensuring a positive shopping experience.
3. Support the Store Manager in driving sales and meeting sales targets by monitoring and analyzing sales data, implementing effective sales strategies, and motivating the sales team.
4. Train and develop sales associates to ensure they have the necessary product knowledge and customer service skills to effectively represent the brand and meet sales goals.
5. Collaborate with the Store Manager to create and implement visual merchandising strategies that showcase the brand's products and enhance the overall shopping experience for customers.
6. Maintain store cleanliness and organization, ensuring that all products are properly displayed and stocked.
7. Assist with scheduling and staffing to ensure adequate coverage and efficient store operations.
8. Monitor and maintain inventory levels, communicating any stock shortages or excesses to the Store Manager.
9. Act as a brand ambassador by promoting the Swarovski brand and its values to customers and team members.
10. Handle customer complaints and resolve any issues in a timely and professional manner.
11. Stay up-to-date on industry trends, competitor activities, and market changes to make informed decisions and suggestions to the Store Manager.
12. Adhere to company policies and procedures, including but not limited to, loss prevention, safety, and compliance standards.
13. Collaborate with the Store Manager to conduct performance evaluations and provide regular feedback and coaching to team members to ensure a high-performing and motivated team.
14. Assist in the hiring and onboarding process of new team members, ensuring they are trained and integrated into the team effectively.
15. Communicate effectively with the Store Manager and other team members to ensure a cohesive and productive work environment.

According to JobzMall, the average salary range for a Assistant Retail Store Manager in Albany, NY, USA is $40,000 - $55,000 per year. This may vary depending on the specific location, company, and level of experience of the individual.

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.