Assistant Retail Store Manager

Welcome to Swarovski, a world-renowned luxury brand known for its exquisite crystal creations. We are currently seeking an Assistant Retail Store Manager to join our dynamic team and help us continue to deliver exceptional customer experiences. As an Assistant Retail Store Manager at Swarovski, you will play a key role in supporting the overall store operations and driving sales. We are looking for a passionate and motivated individual with a strong background in retail management and a love for all things sparkly. If you have a keen eye for detail, excellent communication skills, and a proven track record of achieving sales targets, we would love to hear from you.

1. Assist the Retail Store Manager in daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
2. Provide exceptional customer service by greeting and assisting customers, answering product questions, and handling any issues or concerns.
3. Support the sales team by setting sales goals, training and coaching on product knowledge and sales techniques, and monitoring performance.
4. Collaborate with the Retail Store Manager to develop and implement strategies to increase sales and achieve targets.
5. Maintain a high level of product knowledge to effectively communicate the features and benefits of Swarovski products to customers.
6. Ensure the store is visually appealing and all displays and merchandise are in line with brand standards.
7. Assist with scheduling and managing staff to ensure adequate coverage and exceptional customer service at all times.
8. Monitor and analyze sales data to identify trends and make recommendations for improvement.
9. Uphold company policies and procedures, including loss prevention and cash handling.
10. Act as a brand ambassador by embodying the Swarovski brand values and promoting the brand image to customers and staff.
11. Handle administrative tasks, such as creating schedules, processing payroll, and submitting reports.
12. Strive to continuously improve the customer experience by seeking and implementing feedback and suggestions.
13. Stay up-to-date with industry trends, competitors, and market changes to make informed decisions and contribute to the company's success.
14. Assist in organizing and executing special events and promotions to drive sales and increase brand awareness.
15. Support the Retail Store Manager in fostering a positive and collaborative work environment to motivate and engage the team.

According to JobzMall, the average salary range for a Assistant Retail Store Manager in New York, NY, USA is between $36,000 and $60,000 per year. This range can vary depending on factors such as the size and type of retail store, the experience level of the manager, and the location within New York City. Some retail stores may also offer additional benefits such as bonuses or commission.

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.