Swarovski

Assistant Retail Store Manager

Swarovski

Pleasanton, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Swarovski is looking for an experienced and motivated Assistant Retail Store Manager to join our team and help manage our retail store operations. The ideal candidate will have excellent leadership and organizational skills, and be passionate about delivering the highest levels of customer service. The successful candidate will be responsible for overseeing store staff, helping to manage day-to-day store operations, and ensuring that customers have a great shopping experience.To be successful in this role, you must have at least 3 years of retail store management experience, a strong ability to multitask, great communication and interpersonal skills, and a passion for delivering excellent customer service. You should also be highly organized and able to manage multiple tasks at once. If you are a highly motivated self-starter with the ability to lead and inspire others, we look forward to hearing from you.

Responsibilities:

  1. Manage and oversee all aspects of store operations.
  2. Lead and motivate store staff to achieve excellent customer service standards.
  3. Ensure the store is in compliance with all Swarovski policies and procedures.
  4. Monitor inventory levels and ensure accurate merchandising.
  5. Develop and implement strategies to increase sales and profitability.
  6. Handle customer complaints and inquiries in a professional and friendly manner.
  7. Train and develop staff to ensure they are up to date with product knowledge and customer service standards.
  8. Monitor and maintain store appearance to ensure a welcoming environment for customers.
  9. Prepare and analyze store performance reports and budgets.
  10. Monitor and manage store expenses.
Where is this job?
This job is located at Pleasanton, CA, USA
Job Qualifications
  • Excellent Communication Skills

  • Excellent Organizational Skills

  • Creative Problem-Solving Skills

  • Ability To Multi-Task

  • Strong Leadership Skills

  • Proven Customer Service Experience

  • Knowledge Of Relevant Software

  • Ability To Delegate Tasks

Required Skills
  • Inventory Management

  • Networking

  • Planning

  • Communication

  • Sales

  • Coaching

  • Scheduling

  • Leadership

  • Cash Management

  • customer service

  • Merchandising

  • Visual merchandising

  • staff training

  • Motivation

  • Problem-Solving

Soft Skills
  • Communication

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Organizational skills

  • Teamwork

  • collaboration

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Retail Store Manager in Pleasanton, CA, USA is between $45,000 and $60,000 per year. This range is based on data from the U.S. Bureau of Labor Statistics, as well as other industry sources.

Additional Information
Swarovski is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeMay 22nd, 2025
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About Swarovski

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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