Swarovski

Assistant Retail Store Manager

Swarovski

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced and enthusiastic Assistant Retail Store Manager to join our Swarovski team! This is a unique opportunity to help lead our store into the future and manage the daily operations with a focus on providing our clients with the best possible shopping experience.The ideal candidate will have a minimum of two years of customer service, retail management, and/or sales experience, and must possess strong interpersonal and communication skills. Additionally, they must be organized, reliable, and have the ability to multitask in a fast-paced environment. Our Assistant Retail Store Manager must also have a passion for customer service and a commitment to excellence.

Responsibilities:

  1. Train and develop staff on customer service, sales, and retail management best practices.
  2. Create an environment that ensures customer satisfaction and meets sales goals.
  3. Monitor store performance, analyze data, and develop strategies for improvement.
  4. Monitor stock levels and ensure merchandise is displayed in an appealing manner.
  5. Ensure compliance with all store policies and procedures.
  6. Manage staffing levels and schedules to ensure coverage during peak hours.
  7. Resolve customer complaints and issues in a professional manner.
  8. Develop and implement marketing and promotional strategies.
  9. Assist Store Manager with budgeting and financial planning.
  10. Oversee all day-to-day operations of the store.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Customer Service

  • Problem-Solving

  • • Proven Experience In Retail

  • And/Or Sales Management

  • • Excellent Communication

  • And Decision-Making Skills

  • • Demonstrated Success In Driving Sales And Meeting Performance Targets

  • • Ability To Develop And Motivate A Team

  • • Ability To Adapt To A Fast-Paced Environment

  • • Demonstrated Ability To Manage Budgets And Resources

  • • Ability To Handle Customer Complaints And Inquiries In A Professional Manner

  • • Familiarity With Point-Of-Sale

Required Skills
  • Budgeting

  • Inventory Management

  • Training

  • Planning

  • Communication

  • Sales

  • Scheduling

  • Leadership

  • customer service

  • Creativity

  • Merchandising

  • Teamwork

  • Organization

  • Motivation

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Retail Store Manager in New York, NY, USA is between $39,319 and $58,738. The salary range for this position can vary depending on factors such as experience, location, and industry.

Additional Information
Swarovski is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeJune 9th, 2026
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About Swarovski

Swarovski is an Austrian producer of glass based in Wattens, Austria, and has existed as a family-owned business since its founding in 1895 by Daniel Swarovski. The company is split into three major industry areas: the Swarovski Crystal Business, which primarily produces crystal glass, jewelry and accessories; Swarovski Optik, which produces optical instruments such as telescopes, telescopic sights for rifles, and binoculars; and Tyrolit, a manufacturer of grinding, sawing, drilling, and dressing tools, as well as a supplier of tools and machines. Today, the Swarovski Crystal Business is one of the highest grossing business units within Swarovski, with a global reach of approximately 3,000 stores in roughly 170 countries, and more than 29,000 employees.

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