Stripe

Merchant Fraud Lead

Stripe

510 Townsend St, San Francisco, CA 94103, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

This leader's goal will be to make Stripe’s payments ecosystem safer by relentlessly improving Stripe’s primary merchant fraud protection systems, such as detection models, actioning systems and fund recovery processes, while ensuring minimal pain for good users. Develop long term plans and a strategy for mitigation of merchant fraud across Stripe’s full suite of products (payment processing, issuing, banking) and transaction types (credit cards + local payment methods). Identify the top user fraud-related pain points and work with Risk Product to define product improvement opportunities. Help define the user experience strategy for merchant fraud across different user cohorts. Build relationships with Financial Partners and ensure that we are meeting external partner obligations for merchant fraud management.

Where is this job?
This job is located at 510 Townsend St, San Francisco, CA 94103, USA
Job Qualifications
  • Thought leadership capabilities in the risk management space and strong product sense

  • A user first mindset and empathy for the challenges faced by our users

  • An analytical approach to decision-making. You are data-driven, objective and skilled at using metrics to drive decisions

  • Experience in managing teams with a global and/or remote presence

Required Skills
  • Risk Management

  • Sql

  • People management

  • Time Management Skills

  • Negotiating skills

  • Strong stakeholder management and execution skills

Soft Skills
  • Prioritizing skills

  • Problem-Solving

  • Strong organizational skills

  • Flexibility/Adaptability

  • Attention to detail and accuracy

  • multitasker

  • Verbal and Written Communication

Compensation

According to JobzMall, the average salary range for a Merchant Fraud Lead in 510 Townsend St, San Francisco, CA 94103, USA is $103,000 - $146,000 per year. The salary range will vary depending on the experience, qualifications and skills of the individual.

Additional Information
Stripe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 5th, 2022
Apply BeforeMay 22nd, 2025
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About Stripe

Stripe is a technology company based in San Francisco, California. Stripe's internet commerce platform provides tools for marketplaces, subscription services, e-commerce businesses and crowdfunding platforms. Millions of online businesses — including Pinterest, Warby Parker, Kickstarter, Instacart and Squarespace — use the platform to manage payments and structure online billing processes.

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