
Manager, Premium Services
You'll be part coach, part diplomat, part entrepreneur - 100% committed to building and sustaining trust with Stripe users and your team. Guide your team and the Premium Services organization to deliver incredible services experiences, grow services revenue and contribute to strategic programs. Ensure team members are happy, effective, and growing in their career and new work. Set clear goals and direction; providing regular feedback on team members’ performance. Analyze data from user feedback and experiences to drive efficiency and build quality. Be an advocate for Stripe users and champion for users needs internally. Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
At least 10+ years of direct people management experience
Experience leading technical operational service / technical support teams and programs
Experience leading growth initiatives either through sales revenue and/or operational service with winning track-record
Experience working in in high-growth technology companies
Time Management Skills
Strategic projects management
Technical operational service
Sales revenue
Prioritizing skills
Problem-Solving
Strong organizational skills
Flexibility/Adaptability
Attention to detail and accuracy
multitasker
Verbal and Written Communication
According to JobzMall, the average salary range for a Manager, Premium Services in 510 Townsend St, San Francisco, CA 94103, USA is $51,000 to $86,000. This range can vary depending on a number of factors such as the employer, the industry, the location, and the individual's experience and qualifications.
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Stripe is a technology company based in San Francisco, California. Stripe's internet commerce platform provides tools for marketplaces, subscription services, e-commerce businesses and crowdfunding platforms. Millions of online businesses — including Pinterest, Warby Parker, Kickstarter, Instacart and Squarespace — use the platform to manage payments and structure online billing processes.

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