Community Operations Specialist

As a member of Community Operations, you’ll work on a team focused on delivering an excellent support experience through social media and community forums — working with users from small businesses and startups to Fortune 500s. Help resolve issues that are escalated via social media, including technical product questions, and work to prevent those issues from happening again. Contribute and manage new programs focused on improving the Stripe user experience. Build out programs focused on user community engagement. Work with nearly every team across Stripe, being the ultimate escalation point for users. Gain unique insights into how thousands of businesses on Stripe scale and operate. Handle executive escalations from Stripe’s leaders, including case investigation.

According to JobzMall, the average salary range for a Community Operations Specialist in 510 Townsend St, San Francisco, CA 94103, USA is between $49,000 and $81,000 per year. This is based on the salaries reported by employers and anonymous employees in the area.

Stripe is a technology company based in San Francisco, California. Stripe's internet commerce platform provides tools for marketplaces, subscription services, e-commerce businesses and crowdfunding platforms. Millions of online businesses — including Pinterest, Warby Parker, Kickstarter, Instacart and Squarespace — use the platform to manage payments and structure online billing processes.