State Street

Relationship Manager

State Street

Quincy, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a motivated and client-focused individual with a passion for building and maintaining relationships? If so, we have an exciting opportunity for you to join our team at State Street as a Relationship Manager. As a Relationship Manager, you will play a vital role in managing and strengthening our partnerships with our clients. We are looking for a dynamic and experienced individual who thrives in a fast-paced environment and has a strong understanding of the financial services industry. If you have a customer-centric mindset and excellent communication skills, we encourage you to apply for this position and join our team of dedicated professionals.

  1. Develop and maintain strong relationships with clients to ensure their satisfaction and trust in the company.
  2. Act as the main point of contact for clients, addressing any questions or concerns and providing timely and effective solutions.
  3. Collaborate with internal teams to understand client needs and develop strategies to meet their business objectives.
  4. Identify opportunities for growth and upselling within existing client relationships.
  5. Conduct regular meetings with clients to review performance, provide updates, and identify areas for improvement.
  6. Stay up-to-date with industry trends and changes to better serve clients and provide them with valuable insights.
  7. Prepare and present reports on client relationships, including key metrics, to senior management.
  8. Foster a customer-centric culture within the company to ensure all employees prioritize client satisfaction.
  9. Collaborate with sales and marketing teams to develop and implement strategies for acquiring new clients.
  10. Attend industry events and conferences to network and represent the company in a professional manner.
  11. Continuously monitor and analyze client satisfaction and proactively address any issues that may arise.
  12. Train and mentor junior relationship managers to ensure they are equipped with the necessary skills to effectively manage client relationships.
Where is this job?
This job is located at Quincy, MA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Relationship Management, Preferably In The Financial Services Industry.

  • Strong Understanding Of Investment Products And Financial Markets.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Long-Term Client Relationships.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Managing A Portfolio Of Clients.

Required Skills
  • Risk Management

  • Financial Analysis

  • Communication

  • Time Management

  • Business Development

  • Problem Solving

  • Negotiation

  • Relationship Building

  • Portfolio Management

  • Teamwork

  • Client management

  • Client Retention

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Manager in Quincy, MA, USA is between $57,000 and $82,000 per year. However, this can vary depending on the specific company, industry, and years of experience of the individual. Additionally, bonuses and other benefits may also affect the overall salary.

Additional Information
State Street is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 14th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About State Street

State Street Corporation is an American financial services and bank holding company headquartered at One Lincoln Street in Boston with operations worldwide. It is the second-oldest continually operating United States bank; its predecessor, Union Bank, was founded in 1792.

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