
Operations Client Service, Vice President
Welcome to State Street - a global financial services company with a focus on helping our clients succeed. We are seeking a dynamic and experienced individual to join our team as the Operations Client Service, Vice President. In this role, you will have the opportunity to lead a team and provide exceptional service to our clients, ensuring their needs are met and their expectations are exceeded. We are looking for someone with a strong background in operations and client service, who is passionate about delivering results and driving continuous improvement. If you have a proven track record of building and maintaining client relationships, a keen eye for detail, and a passion for teamwork, we want to hear from you. Join us at State Street and make an impact in the world of finance.
- Lead a team of operations client service professionals, providing guidance, support, and coaching to ensure the team's success.
- Maintain and develop strong relationships with clients, understanding their needs and proactively addressing any concerns or issues.
- Oversee the delivery of exceptional client service, ensuring that all client needs are met and their expectations are exceeded.
- Identify areas for improvement in processes and procedures, and lead initiatives to drive continuous improvement and efficiency.
- Collaborate with other departments and teams to ensure a seamless and effective client experience.
- Utilize your strong background in operations and client service to provide expert guidance and support to the team.
- Keep up to date with industry trends and developments, and utilize this knowledge to enhance client service offerings.
- Champion a culture of teamwork, collaboration, and excellence within the team and the wider organization.
- Maintain a keen eye for detail to ensure accuracy and quality in all client interactions and deliverables.
- Represent State Street as a brand ambassador, upholding our values and commitment to helping clients succeed.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.
Bachelor's Degree In Finance, Business Administration, Or A Related Field.
Proven Leadership Skills And Experience Managing A Team.
Minimum Of 8 Years Of Experience In Operations Client Service Within The Financial Services Industry.
Strong Knowledge Of Financial Products And Services, Including Investment Management And Securities Processing.
Risk Management
Financial Analysis
Process Improvement
Strategic Planning
Project Management
Communication
Time Management
Team Management
Problem Solving
Negotiation
Leadership
Client Relationship
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Client Service, Vice President in Boston, MA, USA is $120,000-$200,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities.
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State Street Corporation is an American financial services and bank holding company headquartered at One Lincoln Street in Boston with operations worldwide. It is the second-oldest continually operating United States bank; its predecessor, Union Bank, was founded in 1792.

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