State Street

Operations Client Service, Vice President

State Street

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to State Street - a global financial services company with a focus on helping our clients succeed. We are seeking a dynamic and experienced individual to join our team as the Operations Client Service, Vice President. In this role, you will have the opportunity to lead a team and provide exceptional service to our clients, ensuring their needs are met and their expectations are exceeded. We are looking for someone with a strong background in operations and client service, who is passionate about delivering results and driving continuous improvement. If you have a proven track record of building and maintaining client relationships, a keen eye for detail, and a passion for teamwork, we want to hear from you. Join us at State Street and make an impact in the world of finance.

  1. Lead a team of operations client service professionals, providing guidance, support, and coaching to ensure the team's success.
  2. Maintain and develop strong relationships with clients, understanding their needs and proactively addressing any concerns or issues.
  3. Oversee the delivery of exceptional client service, ensuring that all client needs are met and their expectations are exceeded.
  4. Identify areas for improvement in processes and procedures, and lead initiatives to drive continuous improvement and efficiency.
  5. Collaborate with other departments and teams to ensure a seamless and effective client experience.
  6. Utilize your strong background in operations and client service to provide expert guidance and support to the team.
  7. Keep up to date with industry trends and developments, and utilize this knowledge to enhance client service offerings.
  8. Champion a culture of teamwork, collaboration, and excellence within the team and the wider organization.
  9. Maintain a keen eye for detail to ensure accuracy and quality in all client interactions and deliverables.
  10. Represent State Street as a brand ambassador, upholding our values and commitment to helping clients succeed.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.

  • Bachelor's Degree In Finance, Business Administration, Or A Related Field.

  • Proven Leadership Skills And Experience Managing A Team.

  • Minimum Of 8 Years Of Experience In Operations Client Service Within The Financial Services Industry.

  • Strong Knowledge Of Financial Products And Services, Including Investment Management And Securities Processing.

Required Skills
  • Risk Management

  • Financial Analysis

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Communication

  • Time Management

  • Team Management

  • Problem Solving

  • Negotiation

  • Leadership

  • Client Relationship

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Client Service, Vice President in Boston, MA, USA is $120,000-$200,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities.

Additional Information
State Street is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 3rd, 2024
Apply BeforeSeptember 18th, 2025
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About State Street

State Street Corporation is an American financial services and bank holding company headquartered at One Lincoln Street in Boston with operations worldwide. It is the second-oldest continually operating United States bank; its predecessor, Union Bank, was founded in 1792.

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