State Street

Global Billing Operation - Team Lead

State Street

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to State Street, a leading financial services company with a global presence. We are seeking a highly motivated and skilled individual to join our team as a Global Billing Operation - Team Lead. In this role, you will have the opportunity to lead a team responsible for managing the end-to-end billing process for our global clients. As a team lead, you will play a crucial role in ensuring accurate and timely billing, while also providing guidance and support to your team members. If you have a strong background in billing operations, excellent leadership skills, and a passion for driving efficiency and accuracy, we encourage you to apply for this exciting opportunity.

  1. Overseeing the end-to-end billing process for our global clients.
  2. Leading a team of billing specialists, providing guidance and support to ensure high-quality work.
  3. Collaborating with other teams to ensure accurate and timely billing.
  4. Developing and implementing efficient and effective billing processes.
  5. Ensuring compliance with company policies, procedures, and regulations.
  6. Identifying areas for improvement and implementing solutions to drive efficiency and accuracy.
  7. Monitoring team performance and providing regular feedback and coaching.
  8. Managing and resolving any billing-related issues or escalations.
  9. Maintaining accurate billing records and reports.
  10. Keeping up-to-date with industry trends and best practices in billing operations.
  11. Assisting with training and onboarding of new team members.
  12. Communicating with global clients to address any billing inquiries or concerns.
  13. Collaborating with cross-functional teams to improve the overall billing experience for clients.
  14. Leading by example and promoting a positive and collaborative team culture.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In A Billing Or Accounting Role, Preferably In A Global Setting.

  • Strong Knowledge Of Billing Processes, Financial Analysis, And Regulatory Requirements.

  • Experience In Managing A Team And Providing Leadership, Coaching, And Performance Management.

  • Excellent Communication And Interpersonal Skills With The Ability To Collaborate And Build Relationships With Stakeholders At All Levels.

Required Skills
  • Financial Reporting

  • Process Improvement

  • Data Analysis

  • Communication

  • Time Management

  • Organizational Skills

  • customer service

  • Team Leadership

  • Problem-Solving

  • Multi-tasking

  • Attention

  • Billing Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Global Billing Operation - Team Lead in Boston, MA, USA is between $68,000 and $115,000 per year. This range can vary depending on factors such as the size and industry of the company, the level of experience of the individual, and the specific responsibilities and duties of the role.

Additional Information
State Street is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 3rd, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About State Street

State Street Corporation is an American financial services and bank holding company headquartered at One Lincoln Street in Boston with operations worldwide. It is the second-oldest continually operating United States bank; its predecessor, Union Bank, was founded in 1792.

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