Support Enforcement Specialist

Are you passionate about making a positive impact on families and communities? Do you have a strong understanding of child support laws and regulations? The State of Virginia is seeking a dedicated and skilled Support Enforcement Specialist to join our team. As a Support Enforcement Specialist, you will play a crucial role in ensuring that children receive the financial support they need to thrive. Your work will involve interacting with families, analyzing financial information, and advocating for the enforcement of child support orders. If you are a detail-oriented and compassionate individual with a background in social work, legal assistance, or a related field, we encourage you to apply for this rewarding position. Join us in our mission to promote the well-being of children and families in the state of Virginia.

1. Conduct thorough investigations into child support cases by gathering and analyzing financial information from various sources.
2. Communicate effectively with families, attorneys, and other stakeholders to gather necessary information and provide updates on case progress.
3. Maintain accurate and up-to-date case files and documentation in accordance with state and federal laws and regulations.
4. Utilize knowledge of child support laws and regulations to ensure the timely and proper enforcement of child support orders.
5. Collaborate with other agencies and departments to coordinate services and resources for families in need of support.
6. Develop and implement strategies to locate non-custodial parents and enforce child support orders.
7. Provide excellent customer service to families and respond promptly and professionally to inquiries and concerns.
8. Advocate for the best interests of children and families by representing the state in court and administrative hearings.
9. Stay informed of changes in child support laws and regulations and attend trainings and workshops to maintain knowledge and skills.
10. Maintain confidentiality and adhere to ethical standards in all interactions with families and colleagues.
11. Meet performance standards and goals set by the state and contribute to the overall success of the support enforcement program.
12. Act as a resource and mentor to other support enforcement staff and assist with training and development as needed.
13. Participate in meetings and committees to review and improve processes and procedures related to child support enforcement.
14. Demonstrate a positive attitude and professional demeanor at all times, promoting a supportive and collaborative work environment.
15. Continuously strive to improve and enhance the support enforcement program to better serve families and communities in Virginia.

According to JobzMall, the average salary range for a Support Enforcement Specialist in Roanoke, VA, USA is $38,000-$48,000 per year. This may vary depending on the specific company, experience level, and additional skills and qualifications.

Virginia, a southeastern U.S. state, stretches from the Chesapeake Bay to the Appalachian Mountains, with a long Atlantic coastline. It's one of the 13 original colonies, with historic landmarks including Monticello, founding father Thomas Jefferson’s iconic Charlottesville plantation. The Jamestown Settlement and Colonial Williamsburg are living-history museums reenacting Colonial and Revolutionary-era life.