State of Virginia

Program Retention Specialist

State of Virginia

Tazewell, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the State of Virginia's Department of Human Resources! We are currently seeking a highly motivated and dedicated individual to join our team as a Program Retention Specialist. In this role, you will be responsible for developing and implementing strategies to retain program participants and ensure their success. We are looking for someone with a passion for helping others and a strong understanding of program retention techniques. If you have excellent communication skills, a keen attention to detail, and a desire to make a positive impact in our community, we would love to hear from you. Join us in our mission to support and empower individuals in achieving their goals.

  1. Develop and implement retention strategies: The Program Retention Specialist will be responsible for creating and executing effective strategies to retain program participants. This may include conducting research, analyzing data, and collaborating with other team members to identify the most effective retention techniques.
  2. Monitor participant progress: It will be the responsibility of the Program Retention Specialist to closely monitor the progress of program participants and identify any potential issues or barriers to their success. This may involve conducting regular check-ins, reviewing performance metrics, and providing support and resources as needed.
  3. Provide guidance and support: The Program Retention Specialist will serve as a resource and support system for program participants. This may involve providing guidance on program requirements, connecting participants with resources and services, and addressing any concerns or challenges they may face.
  4. Maintain accurate records: The Program Retention Specialist will be responsible for maintaining accurate and up-to-date records of program participants, including attendance, progress, and any interventions or support provided. This information may be used to inform retention strategies and track the success of participants.
  5. Collaborate with team members: The Program Retention Specialist will work closely with other members of the Department of Human Resources team to ensure coordinated and effective support for program participants. This may involve participating in team meetings, sharing insights and updates, and collaborating on retention strategies.
  6. Communicate effectively: Strong communication skills are essential for this role. The Program Retention Specialist will be responsible for communicating with program participants, team members, and external stakeholders. This may include providing updates, addressing concerns, and promoting the program's benefits and successes.
  7. Stay informed on retention techniques: The Program Retention Specialist will be expected to stay informed on the latest techniques and best practices for program retention. This may involve attending workshops or conferences, conducting research, and networking with other professionals in the field.
  8. Uphold program values: As a representative of the Department of Human Resources, the Program Retention Specialist is expected to uphold the values of the
Where is this job?
This job is located at Tazewell, VA, USA
Job Qualifications
  • Bachelor's Degree In Education, Counseling, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work With Diverse Populations.

  • Minimum Of 2 Years Experience In Academic Advising Or Student Retention Programming.

  • Strong Understanding Of State And Federal Policies Related To Higher Education And Student Success.

  • Proven Ability To Track And Analyze Data And Use It To Inform Retention Strategies And Interventions.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Relationship Building

  • Empathy

  • Problem-Solving

  • team

  • Goal Setting

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Program Retention Specialist in Tazewell, VA, USA is $32,000 - $44,000 per year. Salaries may vary depending on the specific company, experience level, and additional skills and qualifications.

Additional Information
State of Virginia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2025
Apply BeforeAugust 19th, 2025
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About State of Virginia

Virginia, a southeastern U.S. state, stretches from the Chesapeake Bay to the Appalachian Mountains, with a long Atlantic coastline. It's one of the 13 original colonies, with historic landmarks including Monticello, founding father Thomas Jefferson’s iconic Charlottesville plantation. The Jamestown Settlement and Colonial Williamsburg are living-history museums reenacting Colonial and Revolutionary-era life.

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