State of Virginia

Police Dispatcher (CERTIFIED ONLY) FT

State of Virginia

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the State of Virginia's Police Department! We are currently seeking a highly skilled Police Dispatcher to join our team on a full-time basis. As a vital link between our community and law enforcement officers, our dispatchers play a crucial role in ensuring the safety and well-being of our citizens. This position requires certification and offers a competitive salary and benefits package. If you are a certified police dispatcher with exceptional communication skills, a calm demeanor, and a dedication to public service, we encourage you to apply for this exciting opportunity.

  1. Serve as the primary point of contact for all emergency and non-emergency calls received by the Police Department.
  2. Respond to calls in a timely and efficient manner, ensuring that all necessary information is accurately recorded and dispatched to the appropriate officers.
  3. Monitor and coordinate radio communications with law enforcement officers in the field.
  4. Maintain accurate logs and records of all calls and dispatch activities.
  5. Provide support and assistance to officers in the field as needed.
  6. Remain calm and composed in high-stress situations, while effectively communicating with callers and officers.
  7. Utilize various computer systems and software to access and record information.
  8. Follow department protocols and procedures for handling various types of calls, including emergency and non-emergency situations.
  9. Collaborate with other dispatchers and law enforcement personnel to ensure the safety and well-being of the community.
  10. Attend and participate in training and continuing education programs to maintain certification and stay updated on department policies and procedures.
  11. Maintain confidentiality and adhere to ethical standards at all times.
  12. Provide excellent customer service to members of the community and represent the Police Department in a professional and positive manner.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Certification: Must Possess A Valid Certification From Either The National Academy Of Emergency Dispatch (Naed) Or The International Academies Of Emergency Dispatch (Iaed).

  • Experience: Minimum Of 2 Years Of Experience As A Certified Police Dispatcher In A High-Volume And Fast-Paced Emergency Call Center Environment.

  • Knowledge Of Emergency Protocols: Thorough Understanding Of Emergency Protocols And Procedures, Including 911 Call Handling, Dispatching, And Emergency Response Coordination.

  • Interpersonal Skills: Excellent Communication And Interpersonal Skills, With The Ability To Remain Calm And Composed In High-Stress Situations.

  • Technology Proficiency: Proficient In Using Computer-Aided Dispatch (Cad) Systems, Radio Communication Equipment, And Other Emergency Response Technology.

Required Skills
  • Crisis Management

  • Computer proficiency

  • Active listening

  • Teamwork

  • Multi-tasking

  • radio communication

  • Emergency Response

  • Geographic Knowledge

  • Call Screening

  • 911 Operations

  • Incident Dispatch

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Police Dispatcher (CERTIFIED ONLY) FT is $35,000 to $45,000 per year. This can vary depending on location, years of experience, and additional qualifications or certifications.

Additional Information
State of Virginia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2025
Apply BeforeMay 22nd, 2025
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About State of Virginia

Virginia, a southeastern U.S. state, stretches from the Chesapeake Bay to the Appalachian Mountains, with a long Atlantic coastline. It's one of the 13 original colonies, with historic landmarks including Monticello, founding father Thomas Jefferson’s iconic Charlottesville plantation. The Jamestown Settlement and Colonial Williamsburg are living-history museums reenacting Colonial and Revolutionary-era life.

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