Traveler Information Communications Specialist

Are you a travel enthusiast with a passion for providing excellent customer service? Look no further! The State of Utah is seeking a skilled Traveler Information Communications Specialist to join our team and help us provide essential information to travelers throughout the state. In this role, you will be responsible for communicating timely and accurate information about road conditions, closures, and other travel-related updates to the public. We are looking for a detail-oriented, proactive individual with exceptional communication skills and a strong knowledge of Utah's transportation system. If you have a knack for problem-solving and a desire to make a positive impact on the traveling community, we encourage you to apply for this exciting opportunity.

1. Communicate timely and accurate information about road conditions, closures, and other travel-related updates to the public.
2. Monitor and track road conditions and traffic patterns throughout the state of Utah.
3. Collaborate with other departments and agencies to gather and disseminate information to travelers.
4. Provide exceptional customer service to travelers by addressing inquiries and concerns in a professional and timely manner.
5. Stay up-to-date on Utah's transportation system and be able to effectively navigate and explain it to others.
6. Maintain and update various databases and information systems with current travel information.
7. Proactively identify and troubleshoot potential travel-related issues and provide solutions.
8. Assist in the creation and distribution of travel advisories and alerts to inform the public of potential disruptions or hazards.
9. Serve as a liaison between travelers and transportation authorities to resolve any issues or concerns.
10. Attend meetings and trainings related to travel information and customer service.
11. Continuously seek opportunities to improve and enhance the traveler information communication process.
12. Adhere to all state and department policies and procedures while carrying out job duties.
13. Maintain a positive and professional attitude while representing the State of Utah to the public.
14. Work independently and as part of a team to ensure the smooth and efficient operation of the Traveler Information Center.
15. Perform any other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Traveler Information Communications Specialist in Salt Lake City, UT, USA is $45,000 to $65,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific employer.

Utah is a western U.S. state defined by its vast expanses of desert and the Wasatch Range mountains. Salt Lake City, the capital, is centered around Temple Square, headquarters of the Mormon Church and site of its majestic temple and tabernacle, with its massive dome and renowned choir. The Great Salt Lake’s buoyant waters attract swimmers and sunbathers, especially at Antelope Island State Park.