State of Texas

Patient Outreach Specialist

State of Texas

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the State of Texas! We are currently seeking a compassionate and driven individual to join our team as a Patient Outreach Specialist. In this role, you will have the opportunity to make a positive impact on the lives of patients by connecting them with the resources and support they need. We are looking for someone who is passionate about helping others and has the skills and qualifications to excel in this role. If you are a self-motivated and empathetic individual with a strong understanding of healthcare systems and patient advocacy, we encourage you to apply for this rewarding position.

  1. Connect patients with necessary resources: The Patient Outreach Specialist will be responsible for identifying and connecting patients with the resources and support they need, such as healthcare services, financial assistance, and community resources.
  2. Advocate for patients: This role will require the individual to act as an advocate for patients, ensuring that they receive the best possible care and support. This may involve communicating with healthcare providers, insurance companies, and other organizations on behalf of the patients.
  3. Maintain knowledge of healthcare systems: The Patient Outreach Specialist will be expected to have a strong understanding of healthcare systems and stay updated on any changes or developments in the industry. This will enable them to better assist patients and provide them with accurate information.
  4. Provide compassionate support: The ideal candidate will possess a compassionate and empathetic attitude towards patients. They will need to be able to listen to patients' concerns and provide emotional support while also maintaining professionalism.
  5. Build relationships with patients: In this role, it will be essential to build relationships with patients to understand their needs and provide appropriate support. The Patient Outreach Specialist should have excellent communication skills to establish trust and rapport with patients.
  6. Collaborate with team members: The Patient Outreach Specialist will work closely with other team members, including healthcare professionals, social workers, and community organizations. They will need to collaborate effectively to ensure patients receive comprehensive support.
  7. Maintain accurate records: It will be the responsibility of the Patient Outreach Specialist to maintain accurate and up-to-date records of patient interactions and services provided. This will help in tracking progress and evaluating the effectiveness of support services.
  8. Stay organized and manage time effectively: This role will involve juggling multiple tasks and responsibilities, so the ability to stay organized and manage time effectively is crucial. The Patient Outreach Specialist should be able to prioritize tasks and meet deadlines.
  9. Continuously improve processes: The Patient Outreach Specialist will be expected to continuously evaluate and improve outreach processes to better serve patients. They should be proactive in identifying areas for improvement
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Public Health, Or A Related Field.

  • At Least 2 Years Of Experience In Healthcare Outreach Or Patient Advocacy.

  • Knowledge Of State And Federal Healthcare Policies And Regulations.

  • Excellent Communication And Interpersonal Skills.

  • Ability To Manage And Prioritize Multiple Tasks And Deadlines.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Interpersonal skills

  • Relationship Building

  • Active listening

  • Empathy

  • Problem-Solving

  • Patient Advocacy

  • Cultural Competence

  • Outreach Strategies

  • Resource Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Patient Outreach Specialist in Austin, TX, USA is $35,000 - $45,000 per year. This may vary based on factors such as experience, education, employer, and job responsibilities.

Additional Information
State of Texas is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About State of Texas

Texas is a large state in the southern U.S. with deserts, pine forest and the Rio Grande, a river that forms its border with Mexico. In its biggest city, Houston, the Museum of Fine Arts houses works by well-known Impressionist and Renaissance painters, while Space Center Houston offers interactive displays engineered by NASA. Austin, the capital, is known for its eclectic music scene and LBJ Presidential Library.

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