Utility Support Specialist

Are you a tech-savvy individual with a passion for problem-solving? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, we have an exciting opportunity for you to join our team as a Utility Support Specialist at the State of Oregon.As a Utility Support Specialist, you will play a crucial role in supporting the state's utility systems and ensuring their smooth operation. You will be responsible for troubleshooting and resolving technical issues, providing training and support to end-users, and collaborating with other team members to improve system functionality.To excel in this role, you must have a strong technical background, excellent communication skills, and a customer-centric mindset. You should also be able to effectively prioritize and multitask in a dynamic environment.If you are ready to take on a challenging yet rewarding role in a dynamic organization, we encourage you to apply for the Utility Support Specialist position at the State of Oregon. Join us and make a positive impact on the lives of Oregonians.

• Troubleshooting and resolving technical issues related to state utility systems
• Providing exceptional customer service to end-users
• Conducting training and providing support to end-users on the use of utility systems
• Collaborating with team members to identify and implement improvements to system functionality
• Staying up-to-date on industry trends and advancements to ensure the state's utility systems are utilizing the most efficient and effective technologies
• Maintaining accurate and detailed records of technical issues and resolutions
• Prioritizing and managing multiple tasks in a fast-paced environment
• Communicating effectively with both technical and non-technical stakeholders
• Conducting regular system checks and maintenance to ensure smooth operation
• Participating in on-call rotations for after-hours technical support
• Continuously seeking opportunities for professional growth and development in the field of utility support.

According to JobzMall, the average salary range for a Utility Support Specialist in Salem, OR, USA is between $45,000 and $60,000 per year. This may vary depending on the specific company, experience level, and other factors.

Oregon is a coastal U.S. state in the Pacific Northwest known for its diverse landscape of forests, mountains, farms and beaches. The city of Portland is famed for its quirky, avant-garde culture and is home to iconic coffee shops, boutiques, farm-to-table restaurants and microbreweries. Highlights include the Native American art in the Portland Art Museum, the Japanese Garden and the Lan Su Chinese Garden.