State of Minnesota

Health Insurance Program Representative

State of Minnesota

St Paul, MN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping individuals and families access quality healthcare? Do you have strong communication skills and a thorough understanding of health insurance programs? If so, we have an exciting opportunity for you as a Health Insurance Program Representative at the State of Minnesota.In this role, you will play a vital role in connecting Minnesotans with the health insurance programs they need to stay healthy and financially secure. You will be responsible for providing information and assistance to individuals seeking insurance coverage, as well as conducting outreach and education efforts to promote the state's healthcare programs.To thrive in this position, you must have a high level of empathy and compassion, as well as excellent problem-solving skills. You should also possess a deep knowledge of health insurance programs and regulations, and be able to communicate complex information in a clear and concise manner.If you are ready to make a positive impact on the lives of Minnesotans and contribute to the state's mission of promoting health and well-being for all, we encourage you to apply for our Health Insurance Program Representative position.

  1. Provide accurate and up-to-date information to individuals seeking health insurance coverage.
  2. Assist individuals in completing applications for health insurance programs and guide them through the enrollment process.
  3. Conduct outreach and education efforts to promote the state's healthcare programs and increase awareness among eligible individuals.
  4. Maintain a thorough understanding of health insurance programs and regulations to effectively communicate complex information to individuals.
  5. Utilize strong communication skills to explain program details, eligibility requirements, and application procedures to individuals in a clear and concise manner.
  6. Maintain a high level of empathy and compassion when interacting with individuals seeking health insurance, and provide support and guidance to those in need.
  7. Collaborate with other team members to ensure timely and accurate processing of applications and enrollment into health insurance programs.
  8. Stay updated on changes and updates to health insurance programs and regulations, and effectively communicate these changes to individuals.
  9. Utilize problem-solving skills to address any issues or concerns raised by individuals regarding their application or enrollment process.
  10. Adhere to all privacy and confidentiality guidelines when handling sensitive information related to health insurance applications and enrollments.
  11. Maintain accurate and organized records of all interactions with individuals seeking health insurance, and ensure compliance with all documentation requirements.
  12. Represent the state's healthcare programs in a positive and professional manner, and promote the state's mission of promoting health and well-being for all.
Where is this job?
This job is located at St Paul, MN, USA
Job Qualifications
  • Bachelor's Degree In A Related Field Such As Healthcare Administration, Business, Or Public Health.

  • At Least 2 Years Of Experience In A Customer Service Or Healthcare Setting, Preferably In The Insurance Industry.

  • Knowledge Of State And Federal Health Insurance Regulations And Policies.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Clients, Insurance Providers, And Other Stakeholders.

  • Strong Analytical And Problem-Solving Abilities To Handle Complex Insurance Issues And Make Informed Decisions.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Analytical skills

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Health Insurance Program Representative in St Paul, MN, USA is $47,000 - $65,000 per year. This may vary depending on the specific company, level of experience, and education of the individual. Some entry-level positions may start at a lower salary, while more experienced representatives may earn higher salaries. Other factors that may affect salary include bonuses, commission, and benefits.

Additional Information
State of Minnesota is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 5th, 2024
Apply BeforeJune 9th, 2026
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About State of Minnesota

Minnesota is a midwestern U.S. state bordering Canada and Lake Superior, the largest of the Great Lakes. The state contains more than 10,000 other lakes, including Lake Itasca, the Mississippi River’s primary source. The “Twin Cities” of Minneapolis and state capital Saint Paul are dense with cultural landmarks like the Science Museum of Minnesota and the Walker Art Center, a modern art museum.

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