Deaf and Hard of Hearing Services Operations Manager

We are seeking a highly motivated and experienced individual to join our team as the Deaf and Hard of Hearing Services Operations Manager at the State of Minnesota. In this role, you will play a crucial part in providing essential services and support to the Deaf and Hard of Hearing community across the state. As a key member of our team, you will have the opportunity to make a meaningful impact, while utilizing your leadership skills and expertise in operations management. We are looking for someone who is passionate about advocating for and empowering individuals with hearing impairments, and who possesses the necessary qualifications and experience to excel in this role. If you are a dedicated and driven individual with a strong commitment to serving others, we encourage you to apply for this exciting opportunity.

1. Develop and implement operational strategies and policies to effectively support the Deaf and Hard of Hearing community in the state of Minnesota.
2. Oversee the day-to-day operations of the Deaf and Hard of Hearing Services department, ensuring efficient and high-quality service delivery.
3. Manage and supervise a team of staff, providing guidance, support, and mentorship to promote professional growth and development.
4. Collaborate with other departments and agencies to ensure coordination and integration of services for individuals with hearing impairments.
5. Develop and maintain relationships with community organizations and stakeholders to advocate for the needs of the Deaf and Hard of Hearing community.
6. Monitor and analyze program data to identify areas for improvement and make recommendations for program enhancements.
7. Ensure compliance with all state and federal regulations, as well as agency policies and procedures.
8. Manage budget and resources to ensure effective utilization and allocation of funds.
9. Stay up-to-date on industry trends and best practices to continuously improve services and operations.
10. Serve as a liaison between the Deaf and Hard of Hearing community and the agency, representing their needs and concerns to agency leadership.
11. Participate in strategic planning and decision-making processes to support the overall goals of the agency.
12. Conduct performance evaluations and provide feedback to staff to promote a culture of excellence and accountability.
13. Foster a positive and inclusive work environment that values diversity and promotes teamwork and collaboration.
14. Develop and maintain partnerships with external organizations and agencies to enhance services and resources for the Deaf and Hard of Hearing community.
15. Serve as a subject matter expert on Deaf and Hard of Hearing issues, providing guidance and support to staff and the community.

According to JobzMall, the average salary range for a Deaf and Hard of Hearing Services Operations Manager in St Paul, MN, USA is between $50,000-$80,000 per year. This can vary depending on the specific job responsibilities, experience level, and company.

Minnesota is a midwestern U.S. state bordering Canada and Lake Superior, the largest of the Great Lakes. The state contains more than 10,000 other lakes, including Lake Itasca, the Mississippi River’s primary source. The “Twin Cities” of Minneapolis and state capital Saint Paul are dense with cultural landmarks like the Science Museum of Minnesota and the Walker Art Center, a modern art museum.