CRM System Administrator

Are you a highly organized and tech-savvy individual with a passion for customer relationship management? If so, the State of Minnesota is seeking a highly motivated CRM System Administrator to join our team! In this role, you will be responsible for managing and maintaining our CRM system, ensuring seamless communication and data management for our organization. We are looking for someone with a strong technical background and exceptional problem-solving skills. If you are a team player with a keen eye for detail and a dedication to delivering excellent customer service, we would love to hear from you.

• Manage and maintain the State of Minnesota's CRM system, including troubleshooting, upgrades, and customization.
• Ensure the smooth functioning of the CRM system, including data management, user access, and system integrations.
• Collaborate with various departments and teams to understand their CRM needs and provide solutions to improve efficiency and productivity.
• Train and assist team members on how to effectively use the CRM system and troubleshoot any issues that may arise.
• Monitor and analyze CRM data to identify trends and areas for improvement.
• Develop and implement strategies for improving customer relationship management through the use of the CRM system.
• Stay up-to-date with new CRM features and functionality and make recommendations for their implementation.
• Work closely with IT and other relevant departments to ensure the security and integrity of the CRM system.
• Provide timely and accurate reports to management on CRM system usage and performance.
• Continuously identify and implement process improvements to enhance the overall effectiveness of the CRM system.
• Maintain a high level of customer service by responding to inquiries and resolving issues in a timely and professional manner.

According to JobzMall, the average salary range for a CRM System Administrator in St Paul, MN, USA is between $50,000 and $70,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. With additional experience and skills, the salary range could potentially increase.

Minnesota is a midwestern U.S. state bordering Canada and Lake Superior, the largest of the Great Lakes. The state contains more than 10,000 other lakes, including Lake Itasca, the Mississippi River’s primary source. The “Twin Cities” of Minneapolis and state capital Saint Paul are dense with cultural landmarks like the Science Museum of Minnesota and the Walker Art Center, a modern art museum.