Shiawassee/Gratiot County Assistance Payments Worker

Welcome to the State of Michigan, where we are dedicated to serving our community and ensuring that every individual has access to the resources they need. We are currently seeking a compassionate and detail-oriented Assistance Payments Worker to join our team in Shiawassee/Gratiot County. In this role, you will play a vital role in delivering financial assistance to those in need, making a direct impact on the lives of our fellow citizens. To be successful in this position, you must possess excellent communication skills, a strong understanding of state policies and procedures, and a passion for helping others. If you are ready to join a team that is committed to making a difference, we encourage you to apply today.

1. Process and review applications for financial assistance, ensuring all necessary documentation is provided and accurately entered into the system.
2. Conduct interviews with applicants to gather information and assess their eligibility for programs.
3. Communicate with clients in a professional and empathetic manner, providing guidance and information on available resources.
4. Maintain accurate and confidential records of client information and financial assistance provided.
5. Continuously stay updated on state policies and procedures related to financial assistance programs.
6. Collaborate with other team members and departments to ensure efficient and effective delivery of services.
7. Identify potential fraud or misuse of funds and report to appropriate authorities.
8. Attend training sessions and participate in ongoing professional development to enhance skills and knowledge.
9. Provide excellent customer service to clients and respond to inquiries and concerns in a timely manner.
10. Represent the agency and its goals and values in a positive and professional manner at all times.
11. Work with community organizations and agencies to promote awareness of available resources and services.
12. Assist in developing and implementing new policies and procedures to improve the delivery of financial assistance programs.
13. Comply with all legal and ethical standards and maintain confidentiality of client information.
14. Adhere to strict deadlines and ensure accurate and timely processing of financial assistance.
15. Perform any other duties or tasks assigned by supervisor to support the overall mission of the agency.

According to JobzMall, the average salary range for a Shiawassee/Gratiot County Assistance Payments Worker in Owosso, MI 48867, USA is $32,000 to $46,000 per year. However, this can vary depending on the specific job duties, level of experience, and education of the individual worker.

Michigan is a midwestern U.S. state bordering 4 of the Great Lakes. It contains more than 11,000 inland lakes, spread across its lower and upper peninsulas. Its largest city, Detroit, is famed as the seat of the U.S. auto industry, which inspired Diego Rivera’s murals at the Detroit Institute of Arts. Also in Detroit is Hitsville U.S.A., original headquarters of the Motown record company.