State of Michigan

Ottawa County Assistance Payments Worker 8-11

State of Michigan

Holland, MI 49423, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about helping individuals and families in need? Do you have experience in the field of public assistance and a strong understanding of government regulations and policies? If so, we have the perfect opportunity for you as an Ottawa County Assistance Payments Worker at the State of Michigan. In this role, you will play a vital role in providing financial and supportive services to eligible clients in Ottawa County. We are looking for a dedicated and compassionate individual who is committed to making a positive impact in their community. If you have the necessary qualifications and a desire to make a difference, we invite you to apply for this rewarding position.

  1. Provide financial and supportive services to eligible clients in Ottawa County.
  2. Ensure compliance with government regulations and policies in the delivery of public assistance.
  3. Conduct interviews and determine eligibility for various assistance programs.
  4. Process and manage applications for financial assistance, including reviewing and verifying documentation.
  5. Collaborate with other agencies and community resources to provide comprehensive support to clients.
  6. Maintain accurate and up-to-date records of client information and services provided.
  7. Communicate effectively with clients, coworkers, and other stakeholders to provide information and assistance.
  8. Stay updated on changes in policies and procedures related to public assistance programs.
  9. Identify and refer clients to additional services or resources as needed.
  10. Maintain confidentiality and professionalism in all interactions with clients.
  11. Participate in training and professional development opportunities to enhance knowledge and skills.
  12. Adhere to ethical standards and best practices in the field of public assistance.
  13. Assist with program reviews and audits to ensure compliance and identify areas for improvement.
  14. Provide excellent customer service and strive to make a positive impact in the community.
  15. Follow all safety protocols and guidelines to ensure a safe work environment.
Where is this job?
This job is located at Holland, MI 49423, USA
Job Qualifications
  • Bachelor's Degree In Social Work, Human Services, Or A Related Field.

  • At Least Two Years Of Experience In A Social Services Or Welfare Program Setting.

  • Knowledge Of Federal And State Laws And Regulations Related To Public Assistance Programs.

  • Strong Communication And Interpersonal Skills To Effectively Interact With Clients And Community Partners.

  • Ability To Analyze And Interpret Complex Information And Make Appropriate Eligibility Determinations.

Required Skills
  • Budgeting

  • Communication Skills

  • Data Entry

  • Time Management

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Case management

  • Interviewing

  • Policy

  • Resource Coordination

  • Eligibility Determination

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Ottawa County Assistance Payments Worker 8-11 in Holland, MI 49423, USA is $40,000-$50,000 per year. This may vary depending on factors such as experience, education, and specific job duties.

Additional Information
State of Michigan is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 28th, 2025
Apply BeforeJune 21st, 2025
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About State of Michigan

Michigan is a midwestern U.S. state bordering 4 of the Great Lakes. It contains more than 11,000 inland lakes, spread across its lower and upper peninsulas. Its largest city, Detroit, is famed as the seat of the U.S. auto industry, which inspired Diego Rivera’s murals at the Detroit Institute of Arts. Also in Detroit is Hitsville U.S.A., original headquarters of the Motown record company.

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