Oakland County Assistance Payments Worker

Welcome to the State of Michigan's job posting for an Oakland County Assistance Payments Worker! We are seeking a highly motivated and compassionate individual to join our team in providing crucial financial assistance to residents in need. As an Assistance Payments Worker, you will play a vital role in helping individuals and families in Oakland County access the resources they need to thrive. If you are a dedicated and empathetic individual with a strong understanding of social services and government programs, we encourage you to apply for this fulfilling position.

1. Process Applications: The Assistance Payments Worker will be responsible for processing applications for financial assistance from individuals and families in Oakland County. This includes reviewing documentation, conducting interviews, and determining eligibility for various assistance programs.
2. Provide Financial Assistance: The main responsibility of the Assistance Payments Worker is to provide financial assistance to qualified individuals and families in a timely and accurate manner. This may include issuing checks, processing payments, and maintaining accurate records.
3. Maintain Knowledge of Government Programs: The Assistance Payments Worker must stay up-to-date on all government programs and policies related to financial assistance. This includes understanding eligibility criteria, application processes, and any changes to programs.
4. Conduct Interviews: The job may also require conducting face-to-face interviews with applicants to gather necessary information and assess their needs. The Assistance Payments Worker must be able to communicate effectively and empathetically with applicants to gather accurate information and provide guidance.
5. Communicate with Clients: The Assistance Payments Worker will be responsible for communicating with clients and providing them with updates on their application status, answering any questions they may have, and providing referrals to other resources if needed.
6. Maintain Confidentiality: The job requires handling sensitive personal information of applicants and clients. The Assistance Payments Worker must maintain strict confidentiality and adhere to all privacy laws and regulations.
7. Collaborate with Team: The Assistance Payments Worker will work closely with other team members to ensure efficient and effective delivery of services. This may include collaborating on complex cases, sharing resources and knowledge, and providing support to colleagues.
8. Maintain Accurate Records: Accurate and detailed record-keeping is crucial in this role. The Assistance Payments Worker must maintain up-to-date and organized records of all client interactions, applications, and payments made.
9. Attend Trainings: The job may require attending trainings and workshops to stay current on best practices, new policies, and procedures related to financial assistance programs.
10. Demonstrate Empathy and Compassion: As an Assistance Payments Worker, it is essential

According to JobzMall, the average salary range for a Oakland County Assistance Payments Worker in Pontiac, MI, USA is $43,000 - $57,000 per year. This may vary depending on the specific job title, experience level, and employer.

Michigan is a midwestern U.S. state bordering 4 of the Great Lakes. It contains more than 11,000 inland lakes, spread across its lower and upper peninsulas. Its largest city, Detroit, is famed as the seat of the U.S. auto industry, which inspired Diego Rivera’s murals at the Detroit Institute of Arts. Also in Detroit is Hitsville U.S.A., original headquarters of the Motown record company.