IT Specialist 15 - Solution Architect Supporting MSP, Security and Operations Support Team

Are you a skilled IT Specialist with experience in solution architecture and a passion for supporting managed service providers, security, and operations teams? The State of Michigan is seeking a dedicated individual to join our team as a Solution Architect. In this role, you will play a crucial role in designing and implementing solutions that support our MSP, security, and operations support teams. We are looking for a highly organized, detail-oriented individual with strong technical skills and a customer-centric mindset. If you are ready to take on a challenging and rewarding position, we encourage you to apply for this exciting opportunity.

1. Develop and maintain a deep understanding of the State of Michigan's IT infrastructure, managed service providers, security protocols, and operation support teams.
2. Collaborate with cross-functional teams to identify business needs and design solutions that align with the organization's strategic goals.
3. Conduct thorough research and analysis to evaluate the effectiveness and feasibility of proposed solutions.
4. Create detailed solution architecture designs, including technical specifications, diagrams, and cost estimates.
5. Implement and maintain efficient and effective solutions that meet the needs of the MSP, security, and operations teams.
6. Provide technical support and troubleshooting for complex IT issues related to MSP, security, and operations.
7. Continuously monitor and evaluate the performance of existing solutions, making recommendations for improvements as needed.
8. Stay up-to-date on the latest industry trends and advancements in MSP, security, and operations support technologies.
9. Act as a subject matter expert and technical lead for the MSP, security, and operations support teams.
10. Communicate with stakeholders at all levels of the organization to gather requirements, provide updates, and present solutions.
11. Train and mentor team members on new technologies and processes related to solution architecture.
12. Maintain documentation and ensure all solutions are well-documented and easily accessible for future reference.
13. Adhere to industry standards and best practices for solution architecture and security.
14. Collaborate with vendors and third-party providers to integrate their solutions into the organization's infrastructure.
15. Proactively identify potential risks and develop contingency plans to mitigate them.
16. Act as a liaison between the IT department and other departments within the organization.
17. Participate in meetings and provide updates on solution architecture projects and initiatives.
18. Ensure compliance with all relevant regulations and policies.
19. Maintain a high level of customer service and strive to meet and exceed expectations of internal and external stakeholders.
20. Continuously evaluate and improve processes to increase efficiency and effectiveness of solution architecture.

According to JobzMall, the average salary range for a IT Specialist 15 - Solution Architect Supporting MSP, Security and Operations Support Team in Dimondale, MI 48821, USA is $90,000 - $120,000 per year. However, salary can vary depending on factors such as experience, skills, and company size.

Michigan is a midwestern U.S. state bordering 4 of the Great Lakes. It contains more than 11,000 inland lakes, spread across its lower and upper peninsulas. Its largest city, Detroit, is famed as the seat of the U.S. auto industry, which inspired Diego Rivera’s murals at the Detroit Institute of Arts. Also in Detroit is Hitsville U.S.A., original headquarters of the Motown record company.