State of Michigan

Hillsdale County Assistance Payments Worker

State of Michigan

Hillsdale, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a compassionate and dedicated individual looking for an opportunity to make a positive impact in your community? The State of Michigan is seeking a Hillsdale County Assistance Payments Worker to join our team and help provide vital financial assistance to those in need. In this role, you will work closely with individuals and families to determine their eligibility for various assistance programs, ensuring that they receive the support they need to thrive. If you have a strong understanding of social services, excellent communication skills, and a passion for helping others, we encourage you to apply for this rewarding position.

  1. Determine eligibility: The Assistance Payments Worker will be responsible for reviewing applications and determining eligibility for various assistance programs offered by the State of Michigan.
  2. Provide financial assistance: The primary responsibility of this role is to provide financial assistance to individuals and families in need, ensuring they have the necessary resources to meet their basic needs.
  3. Conduct interviews: The worker will conduct interviews with applicants to gather necessary information and assess their eligibility for assistance programs.
  4. Explain program guidelines: It will be the responsibility of the worker to clearly explain the guidelines and requirements for each assistance program to applicants and assist them in understanding the process.
  5. Maintain accurate records: The worker will be responsible for maintaining accurate and up-to-date records of all applicants and their eligibility status.
  6. Collaborate with other agencies: The worker will collaborate with other social service agencies and organizations to provide comprehensive support to individuals and families in need.
  7. Provide referrals: In cases where the State of Michigan does not offer a particular type of assistance, the worker will provide referrals to other agencies or organizations that may be able to help.
  8. Ensure compliance: The worker will ensure that all applicants and recipients of assistance comply with program guidelines and regulations.
  9. Communicate effectively: Strong communication skills are essential for this role, as the worker will be responsible for communicating with applicants, colleagues, and other agencies on a regular basis.
  10. Maintain confidentiality: It is crucial for the worker to maintain strict confidentiality and adhere to all privacy laws when handling sensitive information of applicants and recipients.
  11. Stay updated on policies and procedures: The worker will stay updated on all policies and procedures related to assistance programs and make sure to implement them accurately.
  12. Provide excellent customer service: The worker will provide excellent customer service to all applicants and recipients, treating them with compassion, respect, and empathy.
  13. Attend training and meetings: The worker will attend training sessions and meetings to stay updated on policies, procedures, and changes in the assistance programs.
Where is this job?
This job is located at Hillsdale, MI, USA
Job Qualifications
  • Bachelor's Degree In Social Work, Human Services, Or A Related Field.

  • Knowledge Of State And Federal Assistance Programs And Eligibility Requirements.

  • Experience Working With Diverse Populations And Individuals In Need Of Assistance.

  • Strong Communication And Interpersonal Skills To Effectively Interact With Clients And Colleagues.

  • Ability To Maintain Confidentiality And Handle Sensitive Information In Accordance With State And Federal Regulations.

Required Skills
  • Data Entry

  • customer service

  • Case management

  • Program administration

  • Interview Techniques

  • Compliance monitoring

  • Document Processing

  • Resource Referral

  • Financial Assistance

  • Benefit Determination

  • Eligibility Screening

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hillsdale County Assistance Payments Worker in Hillsdale, MI, USA is $36,000-$48,000 per year. This can vary depending on the specific job duties, experience level, and employer.

Additional Information
State of Michigan is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 16th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About State of Michigan

Michigan is a midwestern U.S. state bordering 4 of the Great Lakes. It contains more than 11,000 inland lakes, spread across its lower and upper peninsulas. Its largest city, Detroit, is famed as the seat of the U.S. auto industry, which inspired Diego Rivera’s murals at the Detroit Institute of Arts. Also in Detroit is Hitsville U.S.A., original headquarters of the Motown record company.

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