State of Michigan

Branch County Assistance Payments Worker

State of Michigan

Coldwater, MI 49036, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the State of Michigan, where we strive to provide support and assistance to our communities. We are currently seeking a dedicated and compassionate individual to join our team as a Branch County Assistance Payments Worker. In this role, you will have the opportunity to make a positive impact on the lives of those in need and help them navigate through various assistance programs. To be successful in this position, you must possess strong communication skills, have a keen attention to detail, and a passion for serving others. If you are looking for a fulfilling career that allows you to give back to your community, we encourage you to apply for this role.

  1. Provide support and assistance to individuals in need through various assistance programs.
  2. Communicate effectively with clients to understand their needs and guide them through the application process.
  3. Conduct thorough and accurate assessments to determine eligibility for assistance programs.
  4. Maintain detailed and organized records of client information and program applications.
  5. Collaborate with other team members and agencies to provide comprehensive support to clients.
  6. Stay updated on current assistance programs and policies to provide accurate information to clients.
  7. Demonstrate compassion and empathy towards clients and their unique situations.
  8. Handle confidential information with professionalism and confidentiality.
  9. Follow all state and federal regulations and guidelines in the administration of assistance programs.
  10. Adhere to strict deadlines and prioritize tasks effectively.
  11. Act as a liaison between clients and other agencies to ensure seamless access to resources.
  12. Continuously strive to improve and streamline processes to better serve clients.
  13. Attend trainings and workshops to enhance knowledge and skills related to assistance programs.
  14. Maintain a positive and professional attitude in all interactions with clients and colleagues.
  15. Contribute to a positive and inclusive work environment.
Where is this job?
This job is located at Coldwater, MI 49036, USA
Job Qualifications
  • Bachelor's Degree In Social Work, Human Services, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work Effectively With Diverse Populations.

  • Knowledge Of State And Federal Assistance Programs, Including Eligibility Requirements And Application Processes.

  • Strong Organizational And Time Management Skills, With The Ability To Handle A High Volume Of Cases And Meet Deadlines.

  • Experience In Case Management And Conducting Client Interviews, Preferably In A Government Or Social Services Setting.

Required Skills
  • Data Entry

  • Time Management

  • Case management

  • Needs Assessment

  • Client communication

  • Policy Interpretation

  • Problem

  • Resource Referral

  • Financial Assistance

  • Eligibility Determination

  • Program Knowledge

  • public benefits

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Branch County Assistance Payments Worker in Coldwater, MI 49036, USA is $30,000 - $40,000 per year. However, this can vary based on experience, education, and specific job responsibilities.

Additional Information
State of Michigan is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 16th, 2025
Apply BeforeApril 11th, 2026
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About State of Michigan

Michigan is a midwestern U.S. state bordering 4 of the Great Lakes. It contains more than 11,000 inland lakes, spread across its lower and upper peninsulas. Its largest city, Detroit, is famed as the seat of the U.S. auto industry, which inspired Diego Rivera’s murals at the Detroit Institute of Arts. Also in Detroit is Hitsville U.S.A., original headquarters of the Motown record company.

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