State of Florida

ELIGIBILITY SPECIALIST II

State of Florida

Daytona Beach, FL 32114, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the State of Florida, where we strive to make a positive impact on the lives of our citizens every day. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Eligibility Specialist II. As an Eligibility Specialist II, you will play a crucial role in determining the eligibility of individuals for various state programs and services. We are looking for someone with a strong background in eligibility determination, exceptional communication skills, and a passion for helping others. If you are dedicated, compassionate, and ready to make a difference, we encourage you to apply for this rewarding position.

  1. Conduct eligibility determinations for various state programs and services, ensuring accuracy and compliance with state and federal guidelines.
  2. Review and analyze documentation and information provided by applicants to determine eligibility.
  3. Communicate effectively with applicants and other team members to gather necessary information and explain eligibility requirements.
  4. Provide excellent customer service to individuals seeking assistance, maintaining a positive and professional demeanor at all times.
  5. Keep accurate and detailed records of eligibility determinations and maintain confidentiality of sensitive information.
  6. Stay up-to-date on changes in eligibility criteria and program guidelines to ensure accurate and timely determinations.
  7. Collaborate with other team members and departments to ensure efficient and effective delivery of services.
  8. Identify and report any potential fraudulent activity or misuse of state resources.
  9. Participate in training and professional development opportunities to enhance knowledge and skills related to eligibility determination.
  10. Adhere to all state and federal regulations and policies related to eligibility determination and program administration.
Where is this job?
This job is located at Daytona Beach, FL 32114, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills.

  • Bachelor's Degree In Social Work, Psychology, Or A Related Field.

  • At Least 2 Years Of Experience In Eligibility Determination For Government Assistance Programs.

  • Knowledge Of Federal And State Laws And Regulations Related To Eligibility Criteria For Public Assistance Programs.

  • Excellent Communication And Interpersonal Skills, With The Ability To Interact With Diverse Populations And Effectively Communicate Complex Eligibility Requirements.

Required Skills
  • Documentation

  • Data Entry

  • Time Management

  • customer service

  • Case management

  • Interviewing

  • Policy Interpretation

  • Problem

  • Eligibility Determination

  • Benefit Calculation

  • Eligibility Criteria

  • Program Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ELIGIBILITY SPECIALIST II in Daytona Beach, FL 32114, USA is $34,000 to $48,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
State of Florida is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 27th, 2025
Apply BeforeAugust 19th, 2025
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About State of Florida

Florida is the southeasternmost U.S. state, with the Atlantic on one side and the Gulf of Mexico on the other. It has hundreds of miles of beaches. The city of Miami is known for its Latin-American cultural influences and notable arts scene, as well as its nightlife, especially in upscale South Beach. Orlando is famed for theme parks, including Walt Disney World.

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