Eligibility Specialist I

We are currently seeking an experienced and highly motivated individual to join our team as an Eligibility Specialist I at the State of Florida. As an Eligibility Specialist I, you will be responsible for determining eligibility for various state programs and assisting individuals and families in accessing necessary resources and services. We are looking for someone who is detail-oriented, organized, and empathetic, with a strong understanding of state policies and procedures. If you have a passion for helping others and ensuring access to essential resources, we encourage you to apply for this rewarding position.

1. Assess eligibility: Review and evaluate applications for various state programs to determine eligibility based on state policies and procedures.
2. Provide guidance: Assist individuals and families in understanding eligibility requirements and navigating the application process for state programs.
3. Conduct interviews: Conduct interviews with applicants to gather necessary information and ensure accuracy of eligibility determinations.
4. Maintain records: Accurately document and maintain records of eligibility determinations and related information in accordance with state guidelines.
5. Stay updated: Keep up-to-date with changes in state policies and procedures related to eligibility for various programs.
6. Collaborate with team: Work closely with other team members to ensure accuracy and consistency in eligibility determinations and to provide support as needed.
7. Communicate effectively: Communicate with applicants and other stakeholders in a professional, empathetic, and effective manner.
8. Provide referrals: Identify and provide appropriate referrals to other agencies or resources for individuals and families who do not qualify for state programs.
9. Ensure confidentiality: Maintain strict confidentiality of all applicant information in accordance with state and federal privacy laws.
10. Adhere to deadlines: Meet deadlines for application processing and eligibility determinations to ensure timely access to resources for applicants.
11. Troubleshoot issues: Address and resolve any issues or discrepancies in eligibility determinations in a timely and efficient manner.
12. Uphold standards: Adhere to ethical and professional standards in all interactions with applicants, colleagues, and other stakeholders.
13. Assist with training: Assist in training new team members and providing ongoing support and guidance to ensure consistency in eligibility determinations.
14. Continuously improve: Identify opportunities for process improvements and provide feedback to leadership to enhance the efficiency and effectiveness of eligibility determinations.
15. Support agency goals: Contribute to the overall goals and objectives of the agency by ensuring eligible individuals and families have access to necessary resources and services.

According to JobzMall, the average salary range for a Eligibility Specialist I in Fort Walton Beach, FL, USA is $31,000 - $48,000 per year. However, this can vary depending on factors such as experience, education, and employer.

Florida is the southeasternmost U.S. state, with the Atlantic on one side and the Gulf of Mexico on the other. It has hundreds of miles of beaches. The city of Miami is known for its Latin-American cultural influences and notable arts scene, as well as its nightlife, especially in upscale South Beach. Orlando is famed for theme parks, including Walt Disney World.