State of Florida

Client Relations Coordinator

State of Florida

Tallahassee, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the State of Florida, where we are dedicated to providing top-quality services to our clients. We are currently seeking a highly motivated and personable individual to join our team as a Client Relations Coordinator. In this role, you will be responsible for maintaining positive relationships with our clients, ensuring their needs are met and exceeded. We are looking for someone who is passionate about customer service and has excellent communication and problem-solving skills. If you are a team player with a strong attention to detail and a desire to make a difference, we would love to have you on our team.

  1. Maintain positive relationships with clients by being the main point of contact for any inquiries, concerns, or requests.
  2. Ensure that all clients' needs are met and exceeded by providing exceptional customer service.
  3. Develop a deep understanding of clients' needs and preferences in order to provide personalized and effective solutions.
  4. Act as a liaison between clients and various departments within the company.
  5. Coordinate and schedule client meetings, calls, and events.
  6. Proactively identify and resolve any issues that may arise with clients, ensuring their satisfaction.
  7. Utilize strong communication skills to effectively convey information, updates, and changes to clients.
  8. Work closely with the sales team to onboard new clients and ensure a smooth transition.
  9. Continuously gather feedback from clients and make recommendations for improvement.
  10. Maintain accurate and up-to-date client records and reports.
  11. Collaborate with other team members to provide a seamless and cohesive client experience.
  12. Stay up-to-date on industry trends and best practices in customer service to continuously improve and enhance the client experience.
  13. Act as a brand ambassador for the company, representing our values and commitment to excellence in all client interactions.
  14. Maintain a positive and professional attitude at all times, even when faced with challenging situations.
  15. Participate in training and development opportunities to enhance skills and knowledge.
Where is this job?
This job is located at Tallahassee, FL, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Communications, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Client Relations, Customer Service, Or Account Management.

  • Strong Communication And Interpersonal Skills With The Ability To Build And Maintain Positive Relationships With Clients.

  • Experience Working With Diverse Populations And Ability To Adapt Communication Style Accordingly.

  • Proficiency In Microsoft Office And Customer Relationship Management (Crm) Software.

Required Skills
  • Communication Skills

  • Interpersonal skills

  • Attention to detail

  • Conflict Resolution

  • Relationship Management

  • Customer Service skills

  • Problem-solving skills

  • Time Management Skills

  • Organization Skills

  • Multitasking abilities

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Relations Coordinator in Tallahassee, FL, USA is $37,000 - $53,000 per year. This may vary depending on the specific company, job responsibilities, and level of experience.

Additional Information
State of Florida is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source.Β 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About State of Florida

Florida is the southeasternmost U.S. state, with the Atlantic on one side and the Gulf of Mexico on the other. It has hundreds of miles of beaches. The city of Miami is known for its Latin-American cultural influences and notable arts scene, as well as its nightlife, especially in upscale South Beach. Orlando is famed for theme parks, including Walt Disney World.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started