Information Technology Technician

Are you a tech-savvy problem solver looking to make a difference in a state organization? The State of Connecticut is seeking a highly skilled Information Technology Technician to join our team and help maintain and improve our technological systems. In this role, you will have the opportunity to use your expertise to support and enhance the IT infrastructure of our state government. We are looking for someone with a passion for technology and a strong understanding of computer systems, networks, and software applications. If you are a detail-oriented and adaptable individual with a desire to serve your community, we encourage you to apply for this exciting opportunity.

1. Maintain and troubleshoot computer systems and networks to ensure smooth and efficient operation.
2. Identify and resolve technical issues in a timely manner to minimize disruption to state operations.
3. Install, configure, and upgrade hardware and software as needed to support state technology needs.
4. Monitor system performance and make necessary adjustments to optimize efficiency and functionality.
5. Collaborate with other IT professionals to develop and implement new technology solutions.
6. Respond to user inquiries and provide technical support to resolve IT-related problems.
7. Conduct regular system backups and ensure data integrity and security.
8. Stay up-to-date on emerging technologies and make recommendations for improvements to current systems.
9. Develop and maintain technical documentation and user manuals to facilitate training and troubleshooting.
10. Adhere to state and industry best practices and standards for IT operations and security.
11. Assist with procurement and budgeting processes for IT equipment and services.
12. Communicate effectively with team members and stakeholders to provide updates and gather feedback.
13. Participate in on-call rotations and be available for emergencies outside of regular business hours.
14. Demonstrate a commitment to serving the community and maintaining confidentiality of sensitive information.
15. Continuously seek opportunities for professional development and growth in the field of information technology.

According to JobzMall, the average salary range for a Information Technology Technician in Hartford, CT, USA is $45,000-$65,000. This can vary depending on the specific job title, level of experience, and company. Some higher-level positions in this field may offer salaries upwards of $80,000.

Connecticut is a U.S. state in southern New England that has a mix of coastal cities and rural areas dotted with small towns. Mystic is famed for its Seaport museum filled with centuries-old ships, and the beluga whale exhibits at Mystic Aquarium. On Long Island Sound, the city of New Haven is known as the home of Yale University and its acclaimed Peabody Museum of Natural History.