Welcome to State Farm! We are currently seeking a highly motivated and detail-oriented individual to join our team as a Claims Appraiser - Auto Estimatics. As the largest insurer of cars and homes in the United States, we take great pride in providing exceptional customer service to our policyholders. In this role, you will play a crucial role in accurately estimating damages and determining the value of vehicles involved in insurance claims. We are looking for someone who has a strong background in automotive repair and is passionate about delivering fair and accurate appraisals. If you have a knack for problem-solving and a commitment to providing exceptional service, we encourage you to apply for this exciting opportunity.
- Accurately estimate and appraise damages to vehicles involved in insurance claims.
- Conduct thorough inspections of vehicles to assess the extent of damage and determine repair costs.
- Utilize knowledge and experience in automotive repair to accurately assess the value of vehicles.
- Work closely with policyholders, repair shops, and other stakeholders to gather necessary information for appraisals.
- Communicate effectively with customers and colleagues to provide updates on claims and address any concerns or questions.
- Collaborate with claims adjusters to ensure timely and accurate processing of claims.
- Maintain accurate records of appraisals, repairs, and costs.
- Keep up-to-date with industry trends and changes in automotive technology.
- Follow company guidelines and procedures to ensure fair and accurate appraisals.
- Provide exceptional customer service by addressing customer needs and concerns in a timely and professional manner.
- Use problem-solving skills to resolve any discrepancies or challenges in the appraisal process.
- Meet individual and team performance goals and contribute to the overall success of the claims department.
- Adhere to company policies and regulations, including ethical standards and compliance requirements.
- Continuously strive for personal and professional growth through training and development opportunities.
- Represent State Farm in a positive and professional manner at all times.
Experience In Auto Estimatics: Candidates Must Have A Minimum Of 2-3 Years Of Experience In Auto Estimatics, With A Strong Understanding Of Industry Standards And Practices.
Knowledge Of State Farm Policies And Procedures: Familiarity With State Farm's Claims Policies And Procedures Is Essential In Order To Accurately Assess And Estimate Damages For Auto Claims.
Strong Analytical Skills: A Successful Claims Appraiser Must Possess Strong Analytical Skills In Order To Accurately Evaluate Damage And Determine A Fair And Reasonable Estimate For Repairs.
Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial In The Role Of A Claims Appraiser, As Even Small Errors In Estimation Can Result In Significant Financial Consequences For The Company.
Customer Service Skills: As The Main Point Of Contact For Customers During The Claims Process, Candidates Must Have Excellent Customer Service Skills And The Ability To Effectively Communicate And Negotiate With All Parties Involved In A Claim.
Communication Skills
Data Analysis
Time Management
Negotiation skills
Attention to detail
customer service
Computer proficiency
Automotive knowledge
Damage Assessment
Insurance Policies
Appraisal techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Appraiser - Auto Estimatics is between $54,000 and $71,000 per year. This can vary depending on factors such as location, experience, and employer. Some claims appraisers may also receive bonuses or commission based on their performance.
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State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.
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