Claim Specialist - Property Field Inspection

Boise, ID, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to State Farm, where we pride ourselves on providing exceptional insurance and financial services to our customers. We are currently seeking a detail-oriented and driven individual to join our team as a Claim Specialist - Property Field Inspection. In this role, you will be responsible for conducting on-site inspections of property damage, assessing the extent of losses, and determining coverage for our policyholders. As a Claim Specialist, you will play a crucial role in ensuring our customers receive fair and timely claim resolutions. To excel in this position, you must possess strong communication skills, a keen eye for detail, and the ability to make sound decisions in a fast-paced environment. Join us in our mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Conduct on-site inspections of property damage caused by various events such as natural disasters, accidents, or theft.
Assess the extent of losses and damages to determine coverage for our policyholders.
Communicate with policyholders, agents, and vendors to gather necessary information and documentation for claim processing.
Document all findings and observations accurately and thoroughly in accordance with company guidelines.
Utilize internal and industry-specific software to generate reports and estimate repair costs.
Make coverage and liability decisions based on policy provisions, state regulations, and company guidelines.
Negotiate and settle claims in a fair and timely manner, while keeping in mind the best interest of the company and our customers.
Collaborate with other team members and departments to resolve complex claims and provide exceptional customer service.
Keep up-to-date with industry trends, changes in regulations, and company policies to ensure compliance and accuracy in claim handling.
Maintain a high level of professionalism and empathy when communicating with customers who may be experiencing a difficult situation.
Meet and exceed individual and team performance goals.
Contribute to the continuous improvement of claim processes and procedures.
Act as a brand ambassador for State Farm and uphold our commitment to providing exceptional insurance and financial services.

Where is this job?

This job is located at Boise, ID, USA

Job Qualifications

Strong Knowledge Of Property Insurance Policies And Coverage: A Claim Specialist - Property Field Inspection Must Have A Comprehensive Understanding Of State Farm's Property Insurance Policies And Coverage Options In Order To Accurately Assess Claims And Make Appropriate Recommendations.
Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Policyholders, Contractors, And Other Stakeholders. A Claim Specialist Must Be Able To Effectively Communicate Complex Information And Build Strong Relationships With All Parties Involved.
Attention To Detail And Analytical Skills: Property Inspections Often Involve Assessing Damage And Estimating Repair Costs. A Qualified Candidate Must Have Strong Attention To Detail And Analytical Skills To Accurately Evaluate The Extent Of Damage And Determine Appropriate Compensation.
Experience In Property Inspections And/Or Construction: Previous Experience In Property Inspections, Construction, Or A Related Field Is Highly Desired For This Role. This Experience Will Provide A Strong Foundation For Assessing Property Damage And Understanding Repair Processes.
Ability To Work Independently And Manage A Heavy Workload: Claim Specialists Often Work Remotely And Are Responsible For Managing A High Volume Of Claims. The Ability To Work Independently, Prioritize Tasks, And Meet Deadlines Is Crucial For Success In This Role.

Required Skills

Risk Management
Construction
Communication Skills
Time Management
Attention to detail
Negotiation
customer service
Report Writing
Insurance Knowledge
Building Codes
Property Assessment
Damage Evaluation

Soft Skills

Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
Empathy

Compensation

According to JobzMall, the average salary range for a Claim Specialist - Property Field Inspection in Boise, ID, USA is between $35,000 and $45,000 per year. This may vary depending on the company, experience, and other factors.

Additional Information

State Farm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJanuary 10th, 2025

Apply BeforeMay 10th, 2026

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