Claim Specialist - Property Field Inspection

West Bend, WI, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to State Farm, where we are dedicated to providing exceptional insurance coverage and customer service. We are currently seeking a highly motivated Claim Specialist with a strong background in property field inspection to join our team. In this role, you will be responsible for assessing property damage, determining coverage, and providing accurate and timely claim settlements. Our ideal candidate is detail-oriented, customer-focused, and has a deep understanding of property insurance policies. If you are looking for a challenging and rewarding career in the insurance industry, we would love to hear from you.

Conduct thorough property field inspections to assess damage and determine coverage for claims.
Provide excellent customer service by communicating with clients, agents, and other stakeholders in a timely and professional manner.
Review and analyze property insurance policies to accurately determine coverage for each claim.
Negotiate and settle claims within approved authority limits while adhering to company policies and procedures.
Collaborate with internal teams, such as underwriting and legal, to gather necessary information and make informed decisions on claims.
Maintain accurate and detailed claim records and documentation.
Keep up-to-date with industry trends and changes in property insurance policies and regulations.
Identify and investigate potential fraudulent claims.
Participate in training and development opportunities to enhance knowledge and skills.
Meet and exceed performance metrics and goals set by the company.
Maintain a positive and professional attitude while handling challenging customer interactions.
Continuously strive to improve and streamline claim processes to enhance efficiency and customer satisfaction.
Adhere to all ethical and legal standards in the handling of claims.
Collaborate with team members to share knowledge and best practices.
Represent the company in a positive manner at all times.

Where is this job?

This job is located at West Bend, WI, USA

Job Qualifications

Experience In Property Claims: The Ideal Candidate Should Have At Least 2-3 Years Of Experience In Handling Property Claims, Preferably In A Field Inspection Role.
Knowledge Of Property Insurance Policies: A Thorough Understanding Of Property Insurance Policies, Coverage Limits, And Exclusions Is Essential For This Role. This Includes Knowledge Of Different Types Of Property Damage, Such As Fire, Water, And Weather-Related.
Strong Communication Skills: As A Claim Specialist, Effective Communication Is Crucial In Dealing With Policyholders, Contractors, And Other Stakeholders. The Candidate Should Be Able To Communicate Complex Information In A Clear And Concise Manner.
Attention To Detail: Property Field Inspections Require A Keen Eye For Detail To Accurately Assess Damage And Determine Coverage. The Candidate Should Be Able To Document And Report Findings Accurately.
Time Management Skills: Property Field Inspections Often Have Tight Deadlines, And The Candidate Should Be Able To Manage Their Time Efficiently To Meet These Deadlines. This Includes The Ability To Prioritize Tasks And Handle Multiple Assignments Simultaneously.

Required Skills

Time Management
Attention to detail
customer service
Claims Processing
Report Writing
Risk assessment
Investigative skills
Damage Assessment
Building Codes
Property Inspections
Negotiation Abilities

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making

Compensation

According to JobzMall, the average salary range for a Claim Specialist - Property Field Inspection in West Bend, WI, USA is $40,000 - $60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization.

Additional Information

State Farm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 18th, 2025

Apply BeforeJune 21st, 2025

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