As a Claim Specialist at State Farm, you will be responsible for providing excellent customer service and managing claim processes. You will need to have excellent problem-solving skills, be detail-oriented, and have a strong understanding of both customer service and insurance principles. You will be a key point of contact for customers and will handle claim inquiries, process payments, and provide guidance throughout the claim process. In this role, you will have the opportunity to positively impact customers’ lives and make a real difference in the community.The ideal candidate for this role will need to have a high school diploma or equivalent, and a minimum of 2 years’ experience in the customer service and/or insurance industry. Strong written and verbal communication skills, as well as experience using computers and customer service software, will be important in this role. You should also have experience working with people from all walks of life, and have the ability to remain calm and professional in difficult situations. If you have a passion for helping others and are looking for an opportunity to make a difference every day, this may be the job for you.
Ability To Work Independently And In A Team Environment
Proficient In Microsoft Office Applications
Strong Communication And Interpersonal Skills
Ability To Work Under Pressure
Knowledge Of Insurance Claim Processes
Previous Customer Service Experience
Organizational And Problem-Solving Skills
Ability To Adhere To Company Policies And Regulations
Insurance
Research
Time Management
Negotiation
customer service
Compliance
Organization
Detail-oriented
Claims
Problem-Solving
Adaptability
Interpersonal
Analyzing
Investigation
Written/Verbal Communication
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Claim Specialist in Pasadena, CA, USA is $44,000 to $71,000 per year. This range can vary depending on the experience and qualifications of the individual.
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State Farm is a large group of insurance companies throughout the United States with corporate headquarters in Bloomington, Illinois.

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