
Shift Supervisor
Welcome to Starbucks, where we believe in serving delicious coffee and creating meaningful connections with our customers. We are currently seeking a highly motivated and dynamic individual to join our team as a Shift Supervisor. As a Shift Supervisor, you will play a crucial role in leading and inspiring our team to deliver exceptional service and maintain the high standards that Starbucks is known for. We are looking for someone who is passionate about coffee, loves working in a fast-paced environment, and has a natural ability to lead and develop others. If you have a strong work ethic, exceptional customer service skills, and a desire to grow within a company that values its employees, we would love to have you on our team.
- Lead and inspire a team of baristas to deliver exceptional service and maintain the high standards of Starbucks.
- Train and develop team members to ensure they have the necessary skills and knowledge to provide excellent customer service.
- Create a positive and welcoming atmosphere for customers by greeting them with a warm smile and engaging in friendly conversation.
- Ensure that all store operations are running smoothly and efficiently during your shift.
- Monitor inventory levels and place orders as needed to ensure that all products are available for customers.
- Handle customer inquiries and complaints in a timely and professional manner.
- Act as a role model for team members by displaying a strong work ethic and upholding the values of Starbucks.
- Conduct regular performance evaluations and provide feedback to team members to help them grow and improve.
- Communicate effectively with store management and other supervisors to ensure smooth operations and consistency in service.
- Follow all company policies and procedures, including health and safety guidelines, to maintain a safe and clean work environment.
- Continuously strive to improve processes and procedures to increase efficiency and customer satisfaction.
- Take ownership of any issues that may arise during your shift and work towards finding a solution.
- Assist with opening and closing duties, cash handling, and other administrative tasks as needed.
- Actively promote and uphold the Starbucks brand and values.
- Maintain a positive attitude and foster a team-oriented work environment.
High School Diploma Or Equivalent
Knowledge Of Starbucks Policies And Procedures
Excellent Communication And Customer Service Skills
Ability To Work Flexible Hours, Including Nights And Weekends.
Prior Experience In A Supervisory Or Leadership Role
Inventory Management
Training
Communication
Time Management
Multitasking
Leadership
Conflict Resolution
customer service
Quality Control
Cash Handling
Teamwork
Problem-Solving
Communication
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Shift Supervisor in Los Angeles, CA, USA is $35,000 to $55,000 per year. This range may vary depending on the specific company, location, and level of experience. Some Shift Supervisors may also receive benefits such as health insurance and paid time off.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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