Hello coffee lovers! We are searching for a highly motivated and customer-oriented individual to join our team as a Shift Supervisor at Starbucks. As a Shift Supervisor, you will play a crucial role in ensuring the smooth operations of our store and providing exceptional service to our valued customers. If you have a passion for coffee, a strong leadership skills, and a desire to work in a fast-paced and dynamic environment, we want to hear from you! Keep reading to learn more about the qualifications and responsibilities for this exciting opportunity.
- Oversee daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
- Train and supervise a team of baristas to ensure high-quality and efficient service.
- Provide exceptional customer service by addressing and resolving any issues or concerns.
- Monitor and maintain store cleanliness and organization to uphold company standards.
- Create and maintain employee schedules to ensure adequate coverage during peak hours.
- Collaborate with management to develop strategies for increasing sales and improving customer experience.
- Conduct regular performance evaluations and provide feedback to team members to promote growth and development.
- Utilize effective communication skills to ensure clear and efficient communication with team members and customers.
- Adhere to company policies and procedures, including but not limited to food safety and sanitation standards.
- Assist in the recruitment and onboarding process for new team members.
- Handle and resolve any customer complaints or issues in a timely and professional manner.
- Lead by example and maintain a positive and professional attitude at all times.
- Continuously seek opportunities for personal and professional growth and development within the company.
- Ensure compliance with all health and safety regulations.
- Perform any other duties as assigned by management.
Previous Supervisory Experience: Candidates For The Shift Supervisor Position Should Have At Least 1-2 Years Of Experience In A Supervisory Role, Preferably In The Food And Beverage Industry.
Strong Leadership Skills: The Shift Supervisor Will Be Responsible For Managing A Team Of Baristas And Ensuring Smooth Operations During Their Shift. Therefore, They Should Possess Excellent Leadership Skills, Including The Ability To Motivate And Develop Team Members.
Knowledge Of Starbucks Standards: A Successful Shift Supervisor Should Be Knowledgeable About Starbucks' Policies, Procedures, And Standards. This Includes A Thorough Understanding Of The Company's Mission, Values, And Commitment To Providing Exceptional Customer Service.
Excellent Communication Skills: As A Shift Supervisor, Effective Communication Is Essential. This Includes Clear And Concise Communication With Team Members, As Well As The Ability To Communicate With Customers In A Friendly And Professional Manner.
Flexibility And Adaptability: The Coffee Industry Can Be Fast-Paced And Ever-Changing. A Shift Supervisor Should Be Able To Handle A Variety Of Tasks And Adapt To Different Situations Quickly. They Should Also Be Able To Work Flexible Hours, Including Weekends And Holidays.
Communication
Time Management
Team Management
Product knowledge
Conflict Resolution
Inventory Control
customer service
Quality Control
Cash Handling
Multi-tasking
Problem
Barista Training
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Shift Supervisor in Los Angeles, CA, USA is between $40,000 and $55,000 per year. This may vary depending on factors such as the specific industry, company size, and individual qualifications and experience.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.
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