Starbucks

Shift Supervisor

Starbucks

Los Angeles, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Starbucks, where we strive to provide our customers with the best coffee experience possible. We are currently seeking a dedicated and motivated Shift Supervisor to join our team and help lead our store operations. As a Shift Supervisor, you will play a crucial role in ensuring the smooth and efficient running of our store, while also providing excellent customer service. We are looking for someone who is passionate about coffee, has strong leadership skills, and is committed to delivering exceptional service to our customers. If this sounds like you, we would love to have you on our team!

  1. Oversee daily operations: The Shift Supervisor will be responsible for overseeing the day-to-day operations of the store, including opening and closing procedures, ensuring the store is properly staffed, and maintaining a clean and organized environment.
  2. Lead and train staff: The Shift Supervisor will be responsible for training and supervising a team of baristas, ensuring they are knowledgeable about Starbucks products and providing exceptional customer service.
  3. Manage inventory: The Shift Supervisor will be responsible for managing inventory levels, including ordering and receiving supplies, and ensuring stock is rotated and maintained according to company standards.
  4. Ensure customer satisfaction: The Shift Supervisor will be responsible for ensuring that customers have a positive experience at Starbucks, from greeting them warmly to resolving any issues that may arise.
  5. Uphold Starbucks standards: The Shift Supervisor will be expected to uphold the high quality and service standards set by Starbucks, ensuring that all drinks and food items are prepared correctly and efficiently.
  6. Monitor and maintain store cleanliness: The Shift Supervisor will be responsible for ensuring that the store is clean and well-maintained at all times, including restocking supplies and equipment as needed.
  7. Handle cash and transactions: The Shift Supervisor will be responsible for handling cash and credit card transactions, as well as ensuring that all cash handling procedures are followed accurately.
  8. Assist with scheduling: The Shift Supervisor may assist the Store Manager with creating and adjusting schedules for the store, taking into consideration business needs and employee availability.
  9. Communicate effectively: The Shift Supervisor will be responsible for communicating important information to the team, including promotions, new products, and company updates.
  10. Uphold company policies: The Shift Supervisor will be expected to uphold company policies and procedures, including safety and security protocols, and take appropriate action when necessary.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Experience In The Food And Beverage Industry: A Shift Supervisor At Starbucks Should Have Previous Experience Working In A Similar Role In The Food And Beverage Industry. This Includes Knowledge Of Customer Service, Inventory Management, And Handling Cash Transactions.

  • Leadership Skills: As A Shift Supervisor, You Will Be Responsible For Managing A Team Of Baristas And Ensuring Smooth Operations During Your Shift. Therefore, Strong Leadership Skills And The Ability To Motivate And Guide Team Members Are Essential Qualifications For This Role.

  • Excellent Communication Skills: Effective Communication Is Crucial In A Fast-Paced Environment Like Starbucks. A Shift Supervisor Should Be Able To Communicate Clearly And Efficiently With Team Members, Customers, And Superiors.

  • Problem-Solving Abilities: The Ability To Think On Your Feet And Make Quick Decisions Is Essential For A Shift Supervisor At Starbucks. You Should Be Able To Handle Any Issues That May Arise During Your Shift, Whether It's A Customer Complaint Or A Shortage Of Supplies.

  • Flexibility And Adaptability: Starbucks Is Open Early In The Morning And Late At Night, Seven Days A Week. Therefore, A Shift Supervisor Should Be Willing To Work A Variety Of Shifts, Including Weekends And Holidays. Additionally, The Ability To Adapt To Changing Situations And Handle Unexpected Challenges Is Crucial For This Role.

Required Skills
  • Training

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Leadership

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Shift Supervisor in Los Angeles, CA, USA is between $41,000 and $60,000 per year. This can vary depending on factors such as the specific industry, company size, level of experience, and location within the city. Some employers may also offer additional benefits and bonuses.

Additional Information
Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 12th, 2025
Apply BeforeOctober 17th, 2025
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About Starbucks

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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