Starbucks

Shift Supervisor

Starbucks

New Braunfels, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Looking for a role where you can lead a team while delivering exceptional customer experiences? Look no further! As a Shift Supervisor at Starbucks, you will have the opportunity to oversee daily operations and mentor a team of baristas to provide high-quality beverages and service to our valued customers. We are seeking a driven and customer-focused individual with a passion for coffee and leadership to join our team. If you have previous supervisory experience, excellent communication skills, and a love for creating a welcoming environment, we want to hear from you! Join us in the fast-paced and exciting world of Starbucks and be a part of our mission to inspire and nurture the human spirit – one cup, and one neighborhood at a time.

  1. Oversee daily operations of the Starbucks store, including opening and closing procedures, inventory management, and cash handling.
  2. Lead, train, and mentor a team of baristas to ensure high-quality customer service and beverage preparation.
  3. Create and maintain a positive and welcoming environment for customers and employees.
  4. Ensure compliance with all company policies and procedures, as well as health and safety regulations.
  5. Monitor and maintain stock levels of supplies and ingredients, placing orders as needed.
  6. Handle customer complaints and resolve any issues in a professional and timely manner.
  7. Conduct regular performance evaluations and provide feedback and coaching to team members.
  8. Collaborate with other supervisors and managers to develop and implement strategies for improving store performance.
  9. Act as a role model for the team by consistently upholding Starbucks' values and standards.
  10. Continuously strive to improve customer experiences by seeking and implementing feedback and suggestions.
  11. Maintain a thorough understanding of Starbucks products and educate team members on new offerings and promotions.
  12. Communicate effectively with team members and management, providing updates and addressing any concerns or challenges.
  13. Stay updated on industry trends and competition to identify opportunities for growth and improvement.
  14. Ensure compliance with all food safety and sanitation guidelines.
  15. Foster a positive and inclusive work environment where team members feel valued and motivated to perform their best.
Where is this job?
This job is located at New Braunfels, TX, USA
Job Qualifications
  • Previous Supervisory Experience: The Ideal Candidate For A Shift Supervisor Role At Starbucks Should Have Prior Experience In A Supervisory Position, Preferably In The Food And Beverage Industry. This Experience Will Demonstrate Their Ability To Lead And Manage A Team Effectively.

  • Strong Customer Service Skills: The Shift Supervisor Is Responsible For Ensuring A Positive Customer Experience, So Strong Customer Service Skills Are Essential. This Includes The Ability To Handle Customer Complaints And Provide Solutions In A Professional And Friendly Manner.

  • Knowledge Of Starbucks Standards And Procedures: The Shift Supervisor Must Have A Thorough Understanding Of Starbucks' Standards And Procedures, Including Beverage And Food Preparation, Cash Handling, And Store Cleanliness. This Knowledge Will Ensure Consistency And Quality In The Store's Operations.

  • Excellent Communication And Interpersonal Skills: As A Shift Supervisor, The Candidate Will Be Responsible For Communicating With Team Members, Customers, And Higher Management. Therefore, Strong Communication And Interpersonal Skills Are Crucial For Effectively Delegating Tasks, Resolving Conflicts, And Maintaining A Positive Work Environment.

  • Flexibility And Adaptability: The Candidate Should Be Able To Handle Fast-Paced And Unpredictable Situations While Maintaining A Calm And Composed Demeanor. The Shift Supervisor May Need To Adjust Schedules, Handle Unexpected Events, And Multitask Efficiently, Making Flexibility And Adaptability Essential Qualifications For The Role.

Required Skills
  • Training

  • Communication

  • Time Management

  • Problem Solving

  • Leadership

  • customer service

  • Decision Making

  • Cash Handling

  • Teamwork

  • Organization

  • Multi-tasking

  • Coffee Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Supervisor in New Braunfels, TX, USA is between $30,000 and $48,000 per year. This can vary depending on the specific company, industry, and level of experience of the individual. Some may earn higher salaries with bonuses, benefits, and additional compensation. It is important to note that these numbers are estimates and may not reflect the exact salary for every individual in this position.

Additional Information
Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Starbucks

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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