Starbucks

Shift Supervisor

Starbucks

Columbia, SC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Starbucks, where we are passionate about creating a warm and welcoming environment for our customers to enjoy their favorite coffee and treats. We are currently seeking a driven and customer-focused individual to join our team as a Shift Supervisor. As a Shift Supervisor, you will play an integral role in leading and motivating a team of baristas to provide exceptional service and uphold the high standards of our brand. If you are a natural leader with a passion for coffee and a desire to create a positive impact, we would love to hear from you.

  1. Lead and motivate a team of baristas to provide exceptional customer service.
  2. Ensure that all team members are following company standards and policies.
  3. Train and onboard new team members, ensuring they are knowledgeable about company products and procedures.
  4. Oversee daily operations, including opening and closing procedures, cash handling, and inventory management.
  5. Monitor and maintain cleanliness and organization of the store.
  6. Address any customer concerns or complaints in a timely and professional manner.
  7. Create and maintain a positive and welcoming atmosphere for customers.
  8. Uphold and enforce company policies and procedures, including safety and health regulations.
  9. Handle employee scheduling and time-off requests.
  10. Collaborate with store management to develop and implement strategies for improving customer satisfaction and sales.
  11. Conduct regular performance evaluations and provide feedback and coaching to team members.
  12. Facilitate team meetings and communicate important updates or changes.
  13. Ensure compliance with all food safety and sanitation regulations.
  14. Continuously seek opportunities for personal and professional growth within the company.
  15. Foster a positive and inclusive work environment that values diversity and teamwork.
Where is this job?
This job is located at Columbia, SC, USA
Job Qualifications
  • Previous Supervisory Experience: A Shift Supervisor At Starbucks Should Have Prior Experience In A Supervisory Role, Preferably In A Customer Service Or Food And Beverage Setting.

  • Strong Leadership Skills: This Position Requires The Ability To Effectively Lead And Motivate A Team Of Baristas, Ensuring That They Provide Exceptional Customer Service.

  • Excellent Communication Skills: Shift Supervisors Are Responsible For Communicating With Both Customers And Team Members, So Strong Verbal And Written Communication Skills Are Essential.

  • Knowledge Of Starbucks Standards And Procedures: Candidates Should Be Familiar With The Operations And Standards Of Starbucks, Including The Preparation Of Beverages, Food Safety Practices, And Customer Service Protocols.

  • Ability To Work In A Fast-Paced Environment: The Role Of A Shift Supervisor At Starbucks Can Be Demanding, So Candidates Should Be Able To Thrive In A Fast-Paced Environment And Handle Multiple Tasks At Once.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Multitasking

  • Problem Solving

  • Leadership

  • customer service

  • Quality Control

  • Cash Handling

  • Training and Development

  • Conflict

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Supervisor in Columbia, SC, USA is between $30,000 and $40,000 per year. This may vary depending on the specific industry, company size, and level of experience. Shift Supervisors typically oversee the daily operations and manage a team of employees, and may also have additional responsibilities such as scheduling, training, and maintaining inventory.

Additional Information
Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Starbucks

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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