Starbucks

Shift Supervisor

Starbucks

Cary, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Starbucks, where every cup of coffee is a masterpiece and every customer is a friend. We are currently seeking a passionate and energetic individual to join our team as a Shift Supervisor. In this role, you will have the opportunity to lead a team of baristas and ensure that every customer's experience is exceptional. If you are a natural leader with excellent communication skills and a love for all things coffee, we want to hear from you!

  1. Oversee and manage a team of baristas during each shift to ensure smooth and efficient operations.
  2. Train and mentor baristas on company policies, procedures, and customer service standards.
  3. Ensure all customers are greeted and served in a friendly and welcoming manner.
  4. Maintain a clean and organized store environment, including restocking and organizing supplies.
  5. Ensure all food and beverages are prepared and served according to company standards.
  6. Monitor inventory levels and place orders for supplies as needed.
  7. Handle customer complaints and resolve any issues that arise during a shift.
  8. Communicate effectively with team members and management to ensure all tasks are completed in a timely manner.
  9. Adhere to all health and safety regulations, including food handling and sanitation procedures.
  10. Collaborate with management to develop and implement strategies for improving customer satisfaction and sales.
  11. Conduct performance evaluations and provide feedback to team members.
  12. Handle cash and credit transactions accurately and efficiently.
  13. Continuously strive to uphold the Starbucks brand and uphold the company's values and culture.
  14. Assist with opening and closing duties as needed.
  15. Maintain a positive and professional attitude at all times, serving as a role model for team members.
Where is this job?
This job is located at Cary, NC, USA
Job Qualifications
  • Previous Supervisory Experience: A Shift Supervisor At Starbucks Should Have Prior Experience In A Supervisory Role, Preferably In The Food And Beverage Industry. This Experience Demonstrates The Ability To Lead And Manage A Team Effectively.

  • Strong Leadership Skills: The Role Of A Shift Supervisor At Starbucks Requires Strong Leadership Skills To Motivate And Guide Team Members. This Includes The Ability To Delegate Tasks, Provide Feedback, And Handle Conflicts.

  • Excellent Customer Service Skills: As A Shift Supervisor, One Must Have Exceptional Customer Service Skills To Ensure A Positive Experience For All Customers. This Includes The Ability To Handle Customer Complaints And Provide Solutions To Ensure Customer Satisfaction.

  • Knowledge Of Coffee And Food Preparation: A Shift Supervisor At Starbucks Should Have A Good Understanding Of Coffee And Food Preparation Techniques. This Knowledge Is Essential In Ensuring Consistency And Quality In Products Served To Customers.

  • Time Management And Multitasking Abilities: Shift Supervisors Are Responsible For Managing The Daily Operations Of The Store, Which Requires Excellent Time Management And Multitasking Abilities. This Includes The Ability To Prioritize Tasks, Handle Multiple Responsibilities, And Ensure Smooth Store Operations.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Leadership

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Multi-tasking

  • Coffee Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Supervisor in Cary, NC, USA is $35,000 - $50,000 per year. This can vary depending on the specific industry, company, and level of experience. Some Shift Supervisors may also receive additional benefits such as bonuses, health insurance, and retirement plans.

Additional Information
Starbucks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Starbucks

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started