Senior Service Delivery Representative

Welcome to Starbucks, where every cup tells a story and every team member plays a crucial role in delivering exceptional service to our customers. We are currently seeking a highly experienced and skilled Senior Service Delivery Representative to join our dynamic team. As a Senior Service Delivery Representative, you will be responsible for ensuring the smooth and efficient operation of our stores, while also providing top-notch customer service. This role requires a passion for delivering outstanding experiences, strong leadership skills, and the ability to thrive in a fast-paced and ever-changing environment. If you are someone who is dedicated, detail-oriented, and eager to make a positive impact, we would love to have you on our team.

1. Manage store operations: The Senior Service Delivery Representative will be responsible for overseeing the day-to-day operations of our stores, including managing inventory, ensuring cleanliness and organization, and coordinating with other team members to ensure smooth functioning.
2. Provide excellent customer service: This role requires a strong focus on delivering exceptional customer service. The Senior Service Delivery Representative will be responsible for greeting customers, taking orders, resolving any issues or complaints, and ensuring that every customer has a positive experience.
3. Train and lead team members: As a senior member of the team, the Senior Service Delivery Representative will be responsible for training and mentoring new team members, as well as providing guidance and support to existing team members. This includes leading by example, setting expectations, and providing constructive feedback.
4. Maintain quality standards: It is crucial for the Senior Service Delivery Representative to maintain the high quality standards set by Starbucks. This includes ensuring that all products are prepared and presented according to company guidelines, and maintaining cleanliness and hygiene standards.
5. Monitor and improve processes: The Senior Service Delivery Representative will be responsible for monitoring and identifying areas for improvement in store processes, and implementing changes to increase efficiency and customer satisfaction.
6. Collaborate with other departments: This role requires working closely with other departments, such as the marketing and supply chain teams, to ensure that store operations are aligned with company goals and initiatives.
7. Handle administrative tasks: The Senior Service Delivery Representative will be responsible for handling administrative tasks such as scheduling, payroll, and inventory management, ensuring accuracy and timeliness.
8. Uphold company values: As a representative of Starbucks, the Senior Service Delivery Representative must uphold the company's values and culture, and demonstrate professionalism, integrity, and a positive attitude at all times.
9. Stay updated on industry trends: This role requires staying up-to-date on industry trends and customer preferences, and implementing changes to stay competitive and meet customer needs.
10. Foster a positive work environment: The Senior Service Delivery Representative is responsible for

According to JobzMall, the average salary range for a Senior Service Delivery Representative in Seattle, WA, USA is $60,000 to $110,000 per year. However, this can vary depending on factors such as experience, education, and the specific company and industry the individual is working in. Some Senior Service Delivery Representatives may also receive additional benefits and bonuses as part of their compensation package.

Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.