
Senior Operations Consultation Manager
Welcome to Starbucks, where our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. We are seeking a dynamic and experienced Senior Operations Consultation Manager to join our team and help us achieve our goals of delivering exceptional customer experiences and driving business growth. As a leader in our organization, you will have the opportunity to shape and elevate our operations strategies and processes, while working closely with cross-functional teams to implement initiatives that positively impact our customers and partners. If you have a passion for driving operational excellence, a proven track record of success in a fast-paced environment, and a desire to be part of a global brand that values diversity and inclusivity, we encourage you to apply for this exciting opportunity.
- Develop and implement operations strategies to ensure exceptional customer experiences and drive business growth.
- Collaborate with cross-functional teams to identify opportunities for improvement and develop action plans to address them.
- Lead and mentor a team of operations consultants to ensure they are equipped with the skills and knowledge to support the company's goals.
- Analyze and interpret operational data to identify trends and make data-driven decisions.
- Develop and maintain strong relationships with partners, stakeholders, and vendors to support operations initiatives.
- Monitor and evaluate the effectiveness of operations processes and make recommendations for improvement.
- Ensure compliance with company policies, procedures, and standards to maintain consistency and quality in operations.
- Proactively identify potential risks and develop mitigation plans to minimize their impact on operations.
- Stay up-to-date on industry trends and best practices to continuously improve operations.
- Champion a culture of diversity and inclusivity within the organization.
- Represent the company and its values in a professional and positive manner at all times.
- Communicate effectively with all levels of the organization, including senior leadership, to provide updates on operations initiatives and progress towards goals.
- Monitor and manage the budget for operations initiatives and ensure resources are allocated effectively.
- Handle escalated customer and partner concerns and provide timely and effective resolutions.
- Lead by example and foster a positive and collaborative work environment.
Extensive Experience In Operations Management: The Ideal Candidate Should Have At Least 7-10 Years Of Experience In Operations Management, Preferably In The Food And Beverage Industry. They Should Have A Strong Understanding Of Supply Chain Management, Inventory Control, And Process Improvement.
Leadership Skills: As A Senior Operations Consultation Manager, The Candidate Will Be Responsible For Leading A Team Of Consultants And Collaborating With Cross-Functional Teams Within Starbucks. Therefore, They Should Possess Excellent Leadership Skills, Including The Ability To Motivate And Inspire Others, Build Strong Relationships, And Drive Results.
Analytical And Problem-Solving Skills: The Role Requires Identifying Operational Inefficiencies And Implementing Solutions To Improve Overall Performance. The Candidate Should Have Strong Analytical And Problem-Solving Skills To Analyze Data, Identify Trends, And Make Data-Driven Decisions.
Project Management Experience: The Senior Operations Consultation Manager Will Be Responsible For Managing Multiple Projects Simultaneously. The Candidate Should Have A Proven Track Record Of Successfully Managing Complex Projects, Including Planning, Budgeting, And Executing Projects On Time And Within Budget.
Excellent Communication And Interpersonal Skills: The Candidate Should Possess Exceptional Communication And Interpersonal Skills To Effectively Collaborate With Cross-Functional Teams, Communicate Insights And Recommendations To Senior Leadership, And Build Strong Relationships With Clients. They Should Also Be Able To Communicate Complex Ideas In A Clear And Concise Manner.
Change Management
Process Improvement
Strategic Planning
Project Management
Data Analysis
Supply Chain Management
Budget management
customer service
Team Leadership
Stakeholder engagement
Performance evaluation
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Operations Consultation Manager in Seattle, WA, USA is between $120,000 and $160,000 per year. Factors such as years of experience, industry, and company size may affect the specific salary for this role. Additionally, bonuses and benefits may also be included in the compensation package for this position.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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