As an Operations Manager at Starbucks, you will play a crucial role in ensuring the smooth and efficient functioning of our stores. You will be responsible for overseeing all aspects of store operations, from inventory management to customer service, and leading a team of dedicated partners to deliver the ultimate Starbucks experience to our customers. We are looking for a highly organized and motivated individual who thrives in a fast-paced environment and has a passion for delivering exceptional service. If you have a proven track record of success in operations management and a love for coffee, we would love to hear from you. Join our team and be a part of something special at Starbucks.
- Oversee and manage all aspects of store operations, including but not limited to inventory management, customer service, and daily store procedures
- Lead and develop a team of partners (employees) to ensure they are delivering the highest level of service and upholding Starbucks standards
- Monitor and analyze store performance, taking action to address any areas of improvement
- Ensure all store policies and procedures are followed, including food safety and cleanliness standards
- Collaborate with other managers and departments to ensure smooth and efficient store operations
- Train and onboard new partners, providing ongoing coaching and development opportunities
- Create and maintain schedules to ensure proper staffing levels and efficient use of resources
- Manage inventory levels and ordering processes to maintain adequate stock levels and minimize waste
- Communicate effectively with customers and resolve any issues or concerns in a timely and professional manner
- Stay up to date on industry trends, customer preferences, and competitor activities to make strategic decisions for the store
- Foster a positive and inclusive work environment for all partners, promoting teamwork and collaboration.
Extensive Experience In Supervising And Managing A Team In A Fast-Paced Environment, Preferably In The Food And Beverage Industry.
Strong Leadership Skills, Including The Ability To Motivate And Inspire Team Members To Achieve Goals And Maintain High Standards Of Customer Service.
Excellent Organizational And Time-Management Skills, With The Ability To Prioritize Tasks And Delegate Responsibilities Effectively.
Knowledge Of Inventory Management, Cost Control, And Budgeting To Ensure Efficient Operations And Profitability.
Familiarity With Starbucks' Brand, Products, And Procedures, As Well As A Passion For Delivering An Outstanding Customer Experience.
Budgeting
Inventory Management
Vendor Management
Communication
Time Management
Forecasting
customer service
Supply Chain
Quality Control
Team Leadership
staff training
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Manager in Pittsburgh, PA, USA is $60,000 to $110,000 per year. This range can vary depending on factors such as the size and industry of the company, the candidate's level of experience, and their specific job responsibilities.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.
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