Welcome to Starbucks, where our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. We are looking for a passionate and driven individual to join our team as an Operations Lead. As the Operations Lead, you will play a crucial role in ensuring the smooth and efficient functioning of our stores. We are seeking someone with strong leadership skills, a keen eye for detail, and a dedication to delivering exceptional customer service. If you have a love for coffee, a knack for problem-solving, and a desire to make a positive impact, we would love to have you on board. Read on to learn more about this exciting opportunity and what it takes to be a part of the Starbucks family.
- Oversee and manage daily operations of the store, ensuring that all tasks and responsibilities are completed efficiently and effectively.
- Lead and motivate a team of baristas and other store employees, setting a positive and productive work environment.
- Monitor inventory levels and place orders for supplies as needed to maintain stock levels and avoid any shortages.
- Train and coach new and existing employees on company policies, procedures, and customer service standards.
- Ensure that all health and safety regulations are followed to maintain a clean and safe work environment.
- Collaborate with other store managers and district managers to implement company-wide initiatives and drive sales.
- Handle customer complaints and resolve any issues in a timely and professional manner, ensuring customer satisfaction.
- Monitor and analyze sales and customer data to identify areas for improvement and implement strategies to increase store performance.
- Conduct regular store audits to ensure compliance with company standards and policies.
- Assist in the hiring and onboarding process of new employees, ensuring that they receive proper training and are integrated into the team.
- Stay up-to-date with industry trends and competitors to make recommendations for improving store operations and customer experience.
- Foster a positive and inclusive work culture that aligns with the company's values and mission.
- Manage store budgets and monitor expenses to ensure profitability.
- Collaborate with marketing teams to plan and execute promotions and events to drive sales and increase brand awareness.
- Continuously seek opportunities to improve and streamline processes for a more efficient and effective work environment.
Strong Leadership Skills: The Operations Lead Should Have Proven Experience In Managing And Leading A Team To Achieve Operational Goals. This Includes The Ability To Motivate And Inspire Team Members, As Well As Effectively Delegate Tasks And Responsibilities.
Excellent Communication Skills: Effective Communication Is Essential In This Role, As The Operations Lead Will Need To Communicate With Team Members, Other Departments, And Upper Management. This Includes Both Written And Verbal Communication Skills.
Knowledge Of Starbucks Operations: The Ideal Candidate Should Have A Deep Understanding Of Starbucks' Operations, Including Policies, Procedures, And Best Practices. This Includes Knowledge Of The Company's Products, Services, And Customer Experience.
Problem-Solving Abilities: The Operations Lead Should Be Able To Identify And Address Operational Issues And Challenges, Using Critical Thinking And Problem-Solving Skills. This Includes The Ability To Analyze Data And Make Data-Driven Decisions To Improve Operations.
Time Management And Organizational Skills: This Role Requires Strong Time Management And Organizational Skills To Effectively Prioritize Tasks And Manage Multiple Projects At Once. The Operations Lead Should Be Able To Work Efficiently And Meet Deadlines In A Fast-Paced Environment.
Budgeting
Purchasing
Communication
Time Management
Team Management
Multitasking
Leadership
Inventory Control
customer service
Quality Control
Training and Development
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Work ethic
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Lead in Stockton, CA, USA is $60,000 - $80,000 per year. This may vary depending on the specific industry, company size, and level of experience of the individual.
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Starbucks Corporation is an American coffee company and coffeehouse chain. Starbucks Corp. engages in the manufacture and sale of coffee and tea. It operates through the following segments: Americas; Europe, Middle East, and Africa; China/Asia Pacific; and Channel Development. Its brand portfolio includes Starbucks Coffee, Seattle's Best Coffee, Tazo Tea, Evolution Fresh, La Boulange, and Torrefazione Italia Coffee.

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